Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
4
Very quiet. Hoping it lasts..............
on December 25, 2024
Posted by: lakergirl
from Mesa, Arizona
[This review was collected as part of a promotion.] This unit works well. Third level utensil rack should NOT have specific slots as they do not fit our utensils. Older model unit from six years ago had a better utensil rack. Hopefully this unit lasts longer than our previous model where the wash motor quit after six years (and only 3 years of use - we are snowbirds) Cost to repair was almost the price of the new unit!
(This review was collected as part of a promotion.) I wasn’t sure if I’d like the 3rd rack for utensils but as it turns out I very much appreciate it. And I’d say this model cleans the dishes better than the previous kitchen aid we had just replaced.
[This review was collected as part of a promotion.] I am happy with my dishwasher so far. It is difficult to give an accurate review when it has been in operation for only 1 month.
[This review was collected as part of a promotion.] Dishwasher is a brand new unit in a new construction home. It didn’t work from day 1. We had to register the appliance and schedule service and wait for the tech to show up at the end of a 6 hour window only to find out that it has a faulty part that is leaking and the part was not in the tech’s truck. We had to schedule a second service call and have been given another 6 hour window for the second visit.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, December 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 646266. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Had this model installed in our new home because we had the same model in our old home. This is a great dishwasher! Absolutely silent when it is running and the dishes always come out clean. Can't ask for more than that. We look forward to years of trouble free service from this machine just as we had experienced from the previous machine.
[This review was collected as part of a promotion.] This is the quietest dishwasher I’ve ever owned and I’ve owned a lot of them. Also, my dishes are sparkling clean.