Customer reviews from kitchenaid.com
KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
1
Poor design
on March 2, 2025
Posted by: Mama Smith
from Idaho
[This review was collected as part of a promotion.] Was not the dishwasher I thought I was getting. It doesn’t work consistently, the design makes no sense. Top rack gets caught on the arm. It already, only 6 months in is leaking. Do not buy.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 6, 2025
Thank you for sharing your feedback. We're very sorry to hear that you're dissatisfied with the design and performance of your Dishwasher. We understand your frustration with the operation and especially the leaking.
We strive to create appliances that are both functional and well-designed, and it's clear we fell short of your expectations. Your comments about the design and rack are particularly helpful as we continuously work to improve our products.
For the leaking and other performance issues, we recommend checking the troubleshooting steps on our online Owner Center: https://producthelp.kitchenaid.com/Dishwashers and selecting your Dishwasher style to get started. If the problem persists, please reach out to us directly via Private Message on Facebook at [https://www.facebook.com/KitchenAid] or Direct Message on Instagram at [https://www.instagram.com/kitchenaidusa/].
When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 687704.
We'd like to help you resolve these issues as quickly as possible.
Marie Q
We strive to create appliances that are both functional and well-designed, and it's clear we fell short of your expectations. Your comments about the design and rack are particularly helpful as we continuously work to improve our products.
For the leaking and other performance issues, we recommend checking the troubleshooting steps on our online Owner Center: https://producthelp.kitchenaid.com/Dishwashers and selecting your Dishwasher style to get started. If the problem persists, please reach out to us directly via Private Message on Facebook at [https://www.facebook.com/KitchenAid] or Direct Message on Instagram at [https://www.instagram.com/kitchenaidusa/].
When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 687704.
We'd like to help you resolve these issues as quickly as possible.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Extremely quiet and exceptionally clean
on March 1, 2025
Posted by: Whatawasher
from Oklahoma city, Oklahoma
[This review was collected as part of a promotion.] We replaced our 20 year old Bosch. Very happy with our Kitchenaid! The only thing I liked better on our old Bosch was that you could adjust the back legs from the front. That would be a great improvement our new dishwasher is extremely quiet! Things are coming out cleaner than we could have ever imagined!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet Cleaner
on March 1, 2025
Posted by: RichRes
[This review was collected as part of a promotion.] I purchased this about two months ago, to replace a KitchenAid dishwasher that had performed flawlessly over 13 years, but that was beginning to sound like a Blackhawk helicopter taking off. The new one is incredibly quiet and works well. Only dislike: It's more difficult to logically stack small plates in upper level of this one than in its predecessor.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher!
on February 28, 2025
Posted by: mapper65
[This review was collected as part of a promotion.] I am very satisfied with this dishwasher. Very easy to use and quiet.
Does a good job
Does a good job
Written by a customer while visiting kitchenaid.com
Customer Rating
2
inadequate drying feature
on February 28, 2025
Posted by: jennmench
from Cleveland Ohio
[This review was collected as part of a promotion.] The heating feature on this doesn't work very well at all. in fact, every time I use it, including the extended drying feature, everything still comes out wet.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 3, 2025
Hello,
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 686846.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 686846.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Clean and dry!
on February 28, 2025
Posted by: MarcB52
from Arlington Heights, IL
[This review was collected as part of a promotion.] Couldn’t be happier! Dishes come out spotless and dry. It’s the quietest dishwasher ever.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
on February 27, 2025
Posted by: gsn72
[This review was collected as part of a promotion.] We love Kitchenaid appliances. Finally had to replace our old Kitchenaid by Hobart (40 years old?). We bought this one because of the 39 dBA, and it is phenomenal.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great dishwasher
on February 27, 2025
Posted by: Joendeb
[This review was collected as part of a promotion.] I purchased this unit to replace a Bosch800 that failed after 2 years and am very pleased with it thus far. It is very quiet and cleans very well. In all respects, this unit is much better than the other more expensive one and I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com