Customer reviews from kitchenaid.com
KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(3,147 Reviews)
Rating breakdown 3,147 reviews
5 Stars
2,228
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
1
Poor quality and dirty dishes
on March 5, 2025
Posted by: Bo B
[This review was collected as part of a promotion.] Where do I start. The positives first. The look of the machine is nice, the spacing of the drawers are good.
For the bad. You have to make sure your dishes are completely clean before putting them in as this dishwasher will not clean anything slightly dirty, even with manufacturer recommended pods. The build quality is very very poor, my top drawer already broke after 40 days. The wash fans are very flimsy and fall off if you touch them.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 11, 2025
Thank you for sharing your experience with your dishwasher. We're very sorry to hear about the issues you've encountered, including the cleaning performance, build quality, and the broken top rack This is certainly not the quality we strive for.
Regarding the cleaning performance, while it's generally recommended to scrape off large food particles before loading, the dishwasher should still be able to handle slightly soiled dishes.
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 689394.
We look forward to speaking with you.
Marie Q
Regarding the cleaning performance, while it's generally recommended to scrape off large food particles before loading, the dishwasher should still be able to handle slightly soiled dishes.
We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 689394.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So quiet!
on March 5, 2025
Posted by: Jp206
from Taylors, SC
[This review was collected as part of a promotion.] We bought this dishwasher a few weeks ago and have been very pleased with it. It is so quiet! We love the third tier. We are truly happy with this dishwasher.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Works like a dream and is so quiet!
on March 4, 2025
Posted by: KandD
(This review was collected as part of a promotion.) We bought our Kitchenaide dishwasher last month. After our noisy 26 year old dishwasher, which sounded like a jet taking off, our new one is so quiet. I even had to crouch down in front of it, put my ear to the panel as I thought it was wasn’t working. Haha…now that’s a quiet dishwasher! The dishes are so clean and we love the top rack for cutlery. So pleased we purchased a Kitchenaide.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quiet, but doesn’t dry well
on March 4, 2025
Posted by: Bodega57
from Barrie
(This review was collected as part of a promotion.) Quiet and dishes are clean, but always wet after a great dr.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Does not clean dirty dishes.
on March 4, 2025
Posted by: Bo B
[This review was collected as part of a promotion.] The design and look of the dishwasher is great. When it comes to the actual cleaning it doesn’t perform very well. I am using the manufacturer suggested pods, same as j used with my old Bosch dishwasher. The Bosch would clean everything without me having to rinse, it even took of tough grease on pans. This kitchen aid does not get stuff clean if there’s s little on it. So no I have to make sure I brush everything clean before putting it in the dishwasher. For this price I would look elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So Quiet
on March 4, 2025
Posted by: eeb128
[This review was collected as part of a promotion.] We were looking for a quiet dishwasher and we have not been disappointed. Thank goodness it has the cycle signal tiny light on the door!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Decent replacement
on March 2, 2025
Posted by: GunH
from Santa Cruz, CA
[This review was collected as part of a promotion.] Have had this Dishwasher for 2 weeks and so far no problems. Seems to get the dishes cleaner than my previous 14 year old Kitchen Aid which was a higher top of the line model. But this one seems flimsier and the internals are much less robust. Nevertheless, it seems to get the job done, and is nice and quiet as well
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Terrific Choice in a Dishwasher
on March 2, 2025
Posted by: marysee
[This review was collected as part of a promotion.] So pleased with this dishwasher. Easy to load and use; excellent job cleaning all dishes, glasses, etc. and most importantly for me, QUIET. That's what we wanted in a dishwasher and that's exactly what we got!
Written by a customer while visiting kitchenaid.com