Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
1
Terrible Customer Service
on April 9, 2025
Posted by: MJN-
from Indiana
Terrible Customer Service from KitchenAid when trying to get info on parts or accessories for my brand new DW that would allow safe loading of wine glasses to this model, that has NO capacity to hold wine glasses safely on the middle rack. Spent almost 2 very frustrating hours on hold or in fruitless "chats" to try to solve what should be an easy fix. Does no one else use wine glasses? Too bad.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 15, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 706596. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Have only used once so far but ll seems good. Love the 3rd shelf and so easy to clean the filter. The red ends on the handle give it a great look. Definitely recommend.
[This review was collected as part of a promotion.] I love this dishwasher. It is so quiet and efficient. The items are very dry when the cycle ends. There is so much room too!
Great features, with quality construction built-in
on April 7, 2025
Posted by: Toni MM
[This review was collected as part of a promotion.] I've dreamed of owning a Kitchenaid dishwasher for years, and after using it for over a month now, it has met every expectation. The quality has outmatched all previous dishwashers.