[This review was collected as part of a promotion.] Dishes are not drying even on extended heat dry. Top rack has already broke. Very unhappy.
Response from kitchenaid.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 729801. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Love our new dishwasher. Cleans really well and is extremely quiet. You can barely hear it running.
[This review was collected as part of a promotion.] I love the way the dishwasher looks in my remodeled kitchen. I bought a KitchenAid appliance set in my house years ago and never had a problem it only made since to purchase the set again!
[This review was collected as part of a promotion.] I just got my new dishwasher last week. I LOVE it. They weren't kidding when they said it was quiet. We have an open floor plan and we can watch TV with it on -- and we're in our 70's so our hearing isn't that good anymore to hear the TV!! lol It cleans well and I'm obsessed with the third rack. That's something new for me. Love putting lids and larger utensils there. I read some negative reviews of it not drying plastic well, but I haven't noticed it being any worse than any other dishwasher I've had. I highly recommend it.
[This review was collected as part of a promotion.] Not nearly as easy to load as our previous KitchenAid. Which leads to having to run more frequently. Quite disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, May 29, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 729606. We look forward to speaking with you. Marie Q