Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,124
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,997 out of
2,271)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
1
Racks are Useless but it’s Quiet
on December 20, 2022
Posted by: Texas68
from Texas
Had a previous KitchenAid for 14 years and I loved it but needed an expensive repair so it made more sense to replace it. Wanted a quiet one and I got that so that’s the one star. The rack design is totally useless. Dinner plates barely fit and are super close. Dinner bowls don’t fit upright. Ceramic cat dishes and bowls don’t sit properly in the middle section of the middle rack, they slide out. The random prongs on the bottom make no sense at all. Difficult to stack correctly. We do the best we can at filling it but it does not hold as much as our old faithful. Wasn’t available to see in person and did not realize I needed to take dinnerware and cat bowls in to check the fit. Silverware rack does not open up to allow beaters, chopper blades or small measuring cups…..just silverware. What a waste of space. I got a quiet dishwasher and that’s all I got. Very disappointed in KitchenAid. Wished I had kept my old racks to see if they would fit. I did keep my old silverware racks and they fit. If I had been able to see it and especially knowing what I do now, I NEVER WOULD HAVE PURCHASED IT. I had no idea it would be so difficult to use. What’s the point of being energy efficient if you have to run it several times because of how much it DOES NOT HOLD. It was a great price and financing so I went ahead with this joke of a dishwasher. KitchenAid, you’re better than this.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 23, 2022
Thank you for sharing your experience with us, Texas68. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Extremely Disappointed
on March 20, 2024
Posted by: Peter83
from Michigan
[This review was collected as part of a promotion.] Love KitchenAid products so much we bought it for our second home as well; however, it does not offset the terrible customer service we received. They are no reasons/excuses for what we went/are going through (multiple failed commitments and once delivered we have been OVER CHARGED). It's hard to believe a company with the size and reputation of Whrilpool operates in this manner.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 20, 2024
Thank you for sharing your experience with us, Peter83. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 504909.
We look forward to speaking with you.
We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features and amazingly quiet!
on May 12, 2021
Posted by: Lilly0911
from California
[This review was collected as part of a promotion.] I bought this a few weeks ago because I was so spoiled with this dishwasher at a previous home I owned, I had purchased this dishwasher for my previous home a few months before I sold it . I just could not get used to the dishwasher at my new home so as soon as I could I bought the same exact dishwasher for my new home. I am so happy with this purchase! I would never own any other dishwasher again!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Incredibly Quiet
on May 16, 2021
Posted by: Subob
from Wilmington, NC
[This review was collected as part of a promotion.] This is the quietest dishwasher I’ve ever had, and it gets the dishes super clean - and NO spots on the glasses. Over the years, I’ve had Bosch and Miele dishwasher, and hands down, this KitchenAid is the best.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So QUIET!
on June 18, 2021
Posted by: Vp107
from Mo
[This review was collected as part of a promotion.] So quiet!! i never even hear it come on. I love this dishwasher. It’s so roomy and quiet and does a great job cleaning!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So quiet
on September 15, 2021
Posted by: Duo2
from Tucson, AZ
[This review was collected as part of a promotion.] I have yad the dishwasher a couple of weeks and am very happy with performance and its appearance. What I like most is how quiet it is. I would like a cycle without no heat drying.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
High Hopes
on July 20, 2022
Posted by: SLH)
from Chattanooga
[This review was collected as part of a promotion.] The dishwasher is VERY quiet - I have to check the light to see if it is running. Very nice. It cleans the dishes well. The only problem I have with it (and it's pretty annoying) is that my plates don't stand straight up in the dishwasher. Yes, in my last dishwasher, they leaned a little bit, but these practically fall on each other, so I worry that they aren't getting as clean as possible. Because of this, I wouldn't recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great machine!
on February 3, 2023
Posted by: Blunderbuss
from Okemos Michigan
[This review was collected as part of a promotion.] We couldn't be happier with our purchase. This machine does an excellent job of cleaning the dishes and is super quiet when running. The arrangement of the shelves seems perfect. We always seem to load the machine to its capacity. Somehow this machine occupies the same space as our Bosch that it replaced but allows for a larger load of dishes.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com