Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
4
Extremely quiet
on April 6, 2021
Posted by: Diana4
from Western NC
[This review was collected as part of a promotion.] We researched so many brands of dishwashers and finally made the choice of our kitchen aid. Very pleased with how quiet it runs. I love the third rack and use it every time I run the dishwasher. The only complaint: I still have to dry a few dishes at the end of the cycle. I would recommend this dishwasher.
[This review was collected as part of a promotion.] I have been using my new dishwasher for a month now. It it easy to load and holds a ton! The third rack is great for large utensils. The racks slide in and out with ease. Dishes come out sparkling clean and dry!! On top of all that, it is quiet as a mouse and looks beautiful. Love the hidden control panel, lighting and towel bar. I am very happy with this purchase.
Had 3 KitchenAid appliances installed Dec. 8, 2020. The dishwasher broke within the first month. Service call took 10 days. They had to order a new "brain". It is now 3 months later and still washing dishes by hand. Had purchased all the appliances due to good reviews and past experience with other products. To say that we are disappointed is an understatement. The appliances look good but what's the point of having a dishwasher if it doesn't work. As I said, this is the most expensive towel holder we have ever purchased.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , April 7, 2021
Greetings, Dishpan hands! We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid dishwasher. Please accept our apologies for the difficulties and inconvenience you have experienced with your appliance. When one of our products fails to meet a consumer’s expectations it concerns us. We take pride in the design and quality of our products.
Kitchenaid continually strives to use only the best components in all our appliances. However, any electrical or mechanical component may malfunction, and we are unable to predict when this might occur. We try to use only the finest materials in our appliances and put them through rigorous quality control tests to assure trouble-free performance.
Again, please accept our apologies for the difficulties and inconvenience you have experienced with your appliance and the attempt to obtain service on it. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 244258432. We look forward to hearing from you and hope you have a marvelous day! Thank you, - Andrea
[This review was collected as part of a promotion.] Bottom line, KitchenAid is not the cheapest dishwasher in the store, but that is OK. You pay for quality and quality is what you get with this KitchenAid. The stainless steel interior will ensure it will last. This dishwasher is super quiet. Sometimes I thought I forgot to run the dishwasher and go into the kitchen and it has already been running. Dishes come out spotless without anything special. Just standard soap is used. I recommend the extra money for a great quality dishwasher. Now saving up for the KitchenAid double oven induction range!