Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
5
Very Quiet!
on April 22, 2021
Posted by: SharG
from Nanaimo, BC
(This review was collected as part of a promotion.) I’ve had this dishwasher for a month now & I’m quite happy with it. I love: - how quiet it is - it is so quiet that I have to put my ear right up to the door to hear the water circulating - the 3rd rack is great for cutlery, other utensils & small items - the overall look of it (stainless steel) is nice But : - it is a tight fit for loading coffee mugs & glassware - no adjustable tines - silverware basket on the side is awkward - I miss the cycle countdown timer that my previous DW had
[This review was collected as part of a promotion.] This appliance came with our new home purchase and we are very happy with all the KitchenAid appliances.
[This review was collected as part of a promotion.] We absolutley love our dishwasher and are so glad we chose it. The dishes get very clean and it's so quiet we sometimes forget it's running and open the door! My only complaint is that it doesn't let you set individule cycles, like "DRY" only. I occasionally want to do that if the dishes are a little wet.
[This review was collected as part of a promotion.] Just recently purchased this dishwasher and we love it. It can fit a lot of items and get them all clean. Love the third rack for utensils and the adjustable racks
[This review was collected as part of a promotion.] This dishwasher is super quiet and holds alot. However it came with a plastic top rack which seems flimsy. I should have gotten the model with the stanless 3 rd rack. Can I buy this separately and install it myself?
[This review was collected as part of a promotion.] Being a prior KitchenAid dishwasher owner my expectations were high as our prior unit was over 15 years old and never had an issue it was just time to upgrade our appliances. So far no disappointment.
Not working since day 1. Intake valve not opening so the diswasher has no water. I can hear the pumps pumping air. I doubled check everything, water is on and in the hose, power on, door closed... I have my service shedule for the 26th of April...that is 10 days for service on a brand new appliance, this is not what I'm expecting for KitchenAid. I will complete my review after the service depending on the outcome.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , April 21, 2021
Hello, Maco!
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid dishwasher. Thank you for taking the time to reach out to us with your concerns about the pumps and with the difficulties you have had with getting service for repairs. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize to you for that. You are a valued Kitchenaid customer and we want to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 244656614. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea