Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.5
(2,818 Reviews)
Rating breakdown 2,818 reviews
5 Stars
2,012
4 Stars
436
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,917 out of
2,184)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
4
Nice and quiet
on May 12, 2025
Posted by: Kathy 68
[This review was collected as part of a promotion.] I bought this a month ago and it is nice and quiet and cleans well. Definitely not the quality of the kitchenaid I bought 15 years ago. Half the price but way too many plastic parts and half the quality.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Disappointing and smelly
on May 13, 2025
Posted by: CMO Mo
[This review was collected as part of a promotion.] We recently replaced our 300 series with a 200 series Kitchen-Aid dishwasher (to save money - broke after just 5 years!!!) — I couldn’t decide if I should give it two stars or three… I may be overly generous here with 3 stars, but the machine cleans quite well, the layout is perfect for me, and it’s very quiet. All good. However, I have a bloodhound’s nose and hate when a dishwasher smells— and I find this machine needs cleaning after every time I use it. That is not acceptable, too much work and still it smells. Must be a design flaw. Im fastidious about cleaning the filter but can’t figure it out and good luck trying to reach anybody at Kitchen-Aid. The phone number goes into a phone tree that does not include anything about customer service only orders, and I tried the contact link online That after all the time spent filling in the form evaporated after I click that I am not a robot box. Lots of waste of time no Satisfaction so I’m not happy with Kitchen-Aid. All I know is that my Mila never gave me any trouble and over 15 years in our last house. … but I bought a whole package for newly built kitchen in this house and liked the look, functionality, and price of the Kitchen-Aid. I’m not able to give it high marks. Refrigerator big drawer where I store our meats and cheeses is so broken it’s got duct tape holding it together… grrr. Again,, less than five years old, and I am a careful user! I deeply resent so much shabby manufacturing that drives up in the landfill while enriching corporations with repeat purchases. All I can say is good luck finding a well-made product and reasonable customer service
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Kitchen Aid Dishwasher
on May 14, 2025
Posted by: mike6313
[This review was collected as part of a promotion.] Bought a month ago and it is working and is extremely quite
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Quiet Dishwasher
on May 14, 2025
Posted by: DJW67
from 150 Mile House, BC
[This review was collected as part of a promotion.] We purchased this dishwasher about a month ago when our previous Bosch dishwasher died. We have been very happy with the unit to date. It is very quiet and cleans dishes well. We don't have anything negative to say about it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent replacement for our old Kitchen Aid dish
on May 14, 2025
Posted by: LeeW7777
[This review was collected as part of a promotion.] Very happy with the new dishwasher. Love the third shelf
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Rusting on Inside
on May 15, 2025
Posted by: Grace.L.
[This review was collected as part of a promotion.] Dishwasher works fine, but the interior (which is supposed to be stainless steel) started rusting on the second run. Tried cleaning with Barkeeper’s Friend, looked ok, then rusted again after a wash was run. I read that this is most likely a manufacturer’s defect, and Kitchenaid has been unhelpful. I would expect for a dishwasher of this price to hold up to certain standards. Super disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, May 16, 2025
We regret to hear that your Refrigerator is not living up to your standards.
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #723809.
We're looking forward to hearing from you.
Marie Q
We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you.
Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #723809.
We're looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Sleek look
on May 16, 2025
Posted by: NMBJ
from Naples, Florida
[This review was collected as part of a promotion.] Not happy with the drying process. does not completely dry the contents, in fact some pieces are left very wet. Had three previous washers and all dried better than this one.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
This model seems better
on May 17, 2025
Posted by: GeraL
[This review was collected as part of a promotion.] This purchase was a replacement for another Kitchen Aid dishwasher model. The first one only lasted 5 years. The last year it was nothing but a big headache. It really never worked properly.
So far this one has worked perfectly. No issues. Hope it stays that way.
So far this one has worked perfectly. No issues. Hope it stays that way.
Written by a customer while visiting kitchenaid.com