Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.5
(2,819 Reviews)
Rating breakdown 2,819 reviews
5 Stars
2,013
4 Stars
436
3 Stars
142
2 Stars
83
1 Star
145
88%of customers recommend this product.
(
1,918 out of
2,185)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
2
Shelf gaps are too big !
on April 25, 2025
Posted by: Mbh11
[This review was collected as part of a promotion.] It’s just ok. The top rack barely fits anything besides standard silverware. I should be able to adjust that an inch lower. There should be a quick sheet for how to use based on details of the cycle.
It makes a pounding noise intermittently throughout the cycles. Other than that it’s quiet for the whole 2-3 hours that it runs 🤦♀️
The gaps on each shelf are so wide that it’s difficult to load smaller items in an organized manner.
It makes a pounding noise intermittently throughout the cycles. Other than that it’s quiet for the whole 2-3 hours that it runs 🤦♀️
The gaps on each shelf are so wide that it’s difficult to load smaller items in an organized manner.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 25, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 713700.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Dishwasher had a major design flaw
on April 26, 2025
Posted by: COMike
[This review was collected as part of a promotion.] This dishwasher was provided as part of an appliance package for a new home build. I would have to say that it does do a good job of washing dishes, but there is a major flaw. There is no way to lock the door to prevent kids from opening it during a wash cycle. It runs relatively quiet, so naturally someone would not realize it’s in the middle of a cycle. A simple locking mechanism on the door, like most dishwashers provide, would prevent someone from accidentally opening it during a cycle and is also the perfect indicator that the dishes are clean. There is no lock functionality on this dishwasher which is a major drawback. I just don’t understand why it is not designed in that way.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 29, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 714288.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect!
on April 26, 2025
Posted by: Lerner
[This review was collected as part of a promotion.] I love this dishwasher. It does a perfect job cleaning the dishes, utensils, pots, and pans, etc. It is so quiet too.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Yes, it’s quiet, but….
on April 27, 2025
Posted by: mb18
from Dallas, Texas
[This review was collected as part of a promotion.] Love how quiet this is but I feel like it doesn’t clean any better than my 20 year old dishwasher I replaced, nor does it hold as many dishes. I tried not rinsing dishes, as they suggest, and several pieces did not get clean.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on April 28, 2025
Posted by: Maddy1008
[This review was collected as part of a promotion.] Love how quiet this dishwasher is. The capacity is great and have used the adjustable height of the top rack frequently. Dishes still come out wet even with the heat dry feature turned on. Minor inconvenience.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Mostly happy with my third KitchenAid
on April 29, 2025
Posted by: David44
[This review was collected as part of a promotion.] Am enjoying my new dishwasher- only wish that I had taken an everyday plate with me to try in the dishwashers. My plates are large and have a small lip. They do not fit the distance between support prongs to stay as upright as I would like- but do seem to be getting clean. Not certain about the upper rack yet.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very Happy
on April 29, 2025
Posted by: Cathb62
[This review was collected as part of a promotion.] Dishes come out super clean , has a lot of cycle options and is super quiet.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great performance
on April 29, 2025
Posted by: Jinesh
[This review was collected as part of a promotion.] We bought the dishwasher and we are extremely happy with the performance. Dishes are coming out very clean and the machine is very silent.
Written by a customer while visiting kitchenaid.com