Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(3,056 Reviews)
Rating breakdown 3,056 reviews
5 Stars
2,172
4 Stars
475
3 Stars
164
2 Stars
87
1 Star
158
88%of customers recommend this product.
(
2,026 out of
2,307)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
4
Very quiet, clean and dry
on January 20, 2025
Posted by: BusBoy
[This review was collected as part of a promotion.] Only disappointment is the way small plates and bowls fit in the middle row of the middle rack. Rounded edge of the plate/bowl makes it roll to one side or the other.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Nothing great
on January 22, 2025
Posted by: Cmc4
from Bethesda MD
[This review was collected as part of a promotion.] Dishwasher doesn’t have an off button.
Sometimes when you close the door, the dishwasher starts up even though the washer wasn’t turned on
Sometimes when you close the door, the dishwasher starts up even though the washer wasn’t turned on
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Hopefully better quality this time around
on January 22, 2025
Posted by: Harper67
from Belleville
[This review was collected as part of a promotion.] I hope that this KitchenAid is better than the last KitchenAid dishwasher we just replaced. The motor died a couple days over the one year warranty and I had to argue with your company to replace that motor under the warranty. Then different things continued to break over and over. You would not replace and it finally completely died on us. Reluctantly I purchased this one - only to match with my other appliances. Fingers crossed that this one will be more dependable.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet!
on January 23, 2025
Posted by: Grandpa78
[This review was collected as part of a promotion.] Very happy with this dishwasher so far. Very quiet and clean dishes every time. The upper rack is a nice addition.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Wet dishes
on January 23, 2025
Posted by: Haney7
from Tennessee
Installed this yesterday. My old dishwasher was leaking but at least all the dishes were clean and DRY. After the first cycle with new KitchenAide dishwasher I had to dry every dish BY HAND. Each dish was sopping wet. So unhappy & disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 28, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 662770.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on January 25, 2025
Posted by: Je' Strappe'
from Canby, OR
[This review was collected as part of a promotion.] We love the third rack and the beautiful stainless steel interior. It's so quiet, you can hardly hear it running!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not Impressed.
on January 26, 2025
Posted by: CrazyGracie
[This review was collected as part of a promotion.] I am not thrilled with this dishwasher. It cleans well if the dishes are moderately soiled. I am very disappointed with the top rack. There is not enough room for very many cups small plates or bowls. When glasses are put into it they fall down when the rack is pushed back. The bottom rack keeps flying backwards and crashing into the back if the dishwasher because the door is tilted and won’t lay flat. The handle feels very insecure like it will fall off. The shortest cycle is very very long. It is extremely quiet though. I’ve had KitchenAid dishwashers for years. They have all been better than this one. Sometimes improvements make a good product worse.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
The worst dishwasher ever
on January 27, 2025
Posted by: KitchenaidIsCrap
We bought this dishwasher because we have other Kitchenaid appliances we like so we figured it would be a well designed dishwasher that works great. We were WRONG. This is the most aggravating, irritating, poorly designed dishwasher I've ever had the displeasure to use. The racks appear to be intentionally designed so that nothing quite fits right, even the silverware basket is incredibly stupidly designed with rows of holes that alternate in size! That way, half of your silverware DOESN'T FIT in one row, and the other half DOESN'T FIT in the other row. Why not make the holes all the SAME size so your stupid f'ing silverware always fits where you put it? The top/third/glasses rack is useless as it doesn't have enough spraying power to actually clean the insides of glasses, so it ends up taking up 10% of the interior space of the dishwasher while being 100% useless. The "drying" feature doesn't dry anything, even on the maximum setting dishes and bowls still come out wet. If you always set it to the longest, loudest cycle it does clean most of the dishes, but no matter what it never cleans them all, you'll still be hand washing bowls and cups after this hunk of junk finishes. Even the fact that this waste-of-money keeps working is irritating, if it would just break down we would instantly haul it to the dump where it belongs and go get any other dishwasher at all. This unit is JUNK, do not buy!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, January 29, 2025
Thank you for sharing your experience with us. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 664957.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com