Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(2,979 Reviews)
Rating breakdown 2,979 reviews
5 Stars
2,124
4 Stars
460
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,997 out of
2,271)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
2
Disappointed
on September 21, 2024
Posted by: JWillySTL
We are having mechanical issues after a little over three years of service. A family of three, ran once a day, and we've always diligent about never overloading and keeping the filter clean. I get we are becoming a "disposable" society but a three year issue free run life is maddening. Ugh.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 25, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 596950.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful and quiet!
on September 30, 2024
Posted by: TeeKay
[This review was collected as part of a promotion.] Bought August 31 and installed in mid-September - it was worth the wait! In addition to looking beautiful, it's one of the quietest dishwashers I have ever been around! So glad I got it!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great KitchenAid dishwasher
on September 30, 2024
Posted by: Mrbrush
from Annapolis Md
[This review was collected as part of a promotion.] Bought this KitchenAid dishwasher to replace our 20 yr old KitchenAid dishwasher. It still ran when we could get the touch panel to activate the wash cycle
Cleans superbly great and is very quiet.
Cleans superbly great and is very quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great performance.
on October 2, 2024
Posted by: Tosh24
[This review was collected as part of a promotion.] We are very pleased with our new dishwasher. It provides more space than our previous washer, is very quiet and cleans the dishes thoroughly. And, it looks great.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Too soon for repair.
on October 2, 2024
Posted by: Homeowner VA
from Virginia
[This review was collected as part of a promotion.] Dishwasher is two months old and already replacing the control panel.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 602489.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super quiet dishwasher with great features
on October 3, 2024
Posted by: RobinBSBNC
[This review was collected as part of a promotion.] This dishwasher came with our new house, and we love it. Super easy to use and very quiet, you hardly know it's running. The 3rd level utensil rack is a very nice feature.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Rusts in under 2 years
on October 5, 2024
Posted by: RustyRex
from Midwest US
This unit rusted on the front “stainless” in less than 2 years. Steam vent and bottom from face stainless steel began rusting. We notified KitchenAid and did everything to have them help with the issue. The refused stating the unit was no longer under warranty. They also stated that it was a cosmetic issue, not a mechanical issue and they wouldn’t do anything about it either way. We purchased this to replace our other KitchenAid dishwasher but will never purchase anything from KitchenAid again. They don’t stand behind their products.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 7, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 603881.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
awful customer service
on October 12, 2024
Posted by: suckers again
from windsor ct
[This review was collected as part of a promotion.] we have replaced it with the same exact model which was about 5 yrs old. Our whole kitchen is kitchinaid and all have problems Stove, Refrigerator, microwave. if we had to do it over i would not buy this product,
We are forced to because of the theme of our kitchen.I reached out to you a year ago for some assistance and your people turned me down cold. I would highly NOT recommend your company to friends because of the terrible and cold customer service i experienced.
We are forced to because of the theme of our kitchen.I reached out to you a year ago for some assistance and your people turned me down cold. I would highly NOT recommend your company to friends because of the terrible and cold customer service i experienced.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 14, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 607284.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com