Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(2,978 Reviews)
Rating breakdown 2,978 reviews
5 Stars
2,124
4 Stars
459
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,996 out of
2,270)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
5
Cleans well and quietly
on August 5, 2024
Posted by: Train#1
[This review was collected as part of a promotion.] Had same model before and love it. Why do I need to add 27 more characters
Written by a customer while visiting kitchenaid.com
Customer Rating
5
An excellent dishwasher
on August 5, 2024
Posted by: tommyt1971
[This review was collected as part of a promotion.] Couldn't be happier! It does a great job cleaning my dishes and the best thing is that it's ULTRA quiet! I can barely hear any noise from it while its cycling.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Super Quiet
on August 10, 2024
Posted by: Lenanew
from Shaker Heights, Ohio
[This review was collected as part of a promotion.] This is the quietest dishwasher ever. We can’t even hear it running!! Fortunately there is a light that changes color to show what part of the cycle the dishwasher is in. Green means washing, red means drying, and white means finished. Love it!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great choice!
on August 10, 2024
Posted by: Virginia24
from New Oxford, PA
[This review was collected as part of a promotion.] Just replaced our old dishwasher with this model and am impressed with how well it cleans. It runs so quietly. So much so that the first time I ran it I thought it wasn’t working. Had to hold my ear to the door to realize it was running. Love the stainless steel tub and third rack. Definitely an upgrade from what I had before.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
First month has been great
on August 10, 2024
Posted by: mn342
from Minneapolis, MN
[This review was collected as part of a promotion.] I have had this dishwasher for a month and I really like it. It's very quiet and sometimes I can't even tell it's on. Everything has gotten really clean and I have yet to have to rewash a dish. I love the top drawer for utensils, and all of the drawers slide really nicely. It's a huge improvement on my last dishwasher and so far I'm very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Terrific features!
on August 11, 2024
Posted by: Cille
from Lady Lake, Florida
[This review was collected as part of a promotion.] We bought our Kitchenaid dishwasher about four months ago and it is terrific! I love the extra - third drawer for silverware. It is so useful and it fills so easily. I am crazy about the finish because it does not show fingerprints and I only give it a swipe with a cloth every couple of weeks. The dishwasher has plenty of room for all my large plates and it cleans thoroughly and very, very quietly!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Didn’t work even once! Truth.
on August 13, 2024
Posted by: Lemon lemon
[This review was collected as part of a promotion.] Dishwasher arrived and was defective.
Need I say more?
Zero stars if it was an option.
Zero stars if it was an option.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 13, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 577684.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Miserable experience
on August 21, 2024
Posted by: Harsh
[This review was collected as part of a promotion.] We moved into a brand new house. The builder had installed the dishwasher the day prior to house closing. We paid extra to the builder to upgrade the kitchen appliances . The Kitchenaid dishwasher is NOT working from day one. Thinking that the builder would replace it, I called him. He said I should call Kitchenaid. The service man that kitchenaid sent is knowledgeable and polite. He has made 3 visits. The control board, the control panel, the vent has been replaced already. There was also a screw missing in the door, which makes me think that someone has worked on the dishwasher before. Initially it was not cleaning the dishes in the normal cycle , other cycles did not work at all and water was left in it at end of cycle. Now it works but is leaking water from the door. So, the door is going to be changed next. The builder has NOT contacted his preferred supplier( the one supplied it at the last minute) to replace the unit in spite of my suggesting he do that. Instead , he told me to call Kitchenaid. Meantime, we have to manually wash the dishes and dinnerware. It’s been 5 week’s already. Also when I had called to register the dishwasher ( and also Kitchenaid Combo oven, Whirlpool cooktop ) the agent was pestering me to buy an extended warranty. He continued pushing me to buy it for 25 minutes. Then when I called the service department about the repair, they told me NONE of the appliances were registered though the previous person took model and serial numbers of each of them. So, your customer is paying for it in terms labor and anguish and he has paid for a NEW unit. Kitchenaid is spending money on parts and labor. I do not even know whether I am receiving refurbished replacement parts. Whereas the builder’s supplier ( whose name had not been revealed to me ) who should bear the responsibility of replacing the dishwasher has not been notified by Kitchenaid or the builder. Why is he sheltered? How long do you expect me to wait patiently.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, August 26, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 582475.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com