Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(3,056 Reviews)
Rating breakdown 3,056 reviews
5 Stars
2,172
4 Stars
475
3 Stars
164
2 Stars
87
1 Star
158
88%of customers recommend this product.
(
2,026 out of
2,307)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
5
Hush quiet!
on March 26, 2024
Posted by: BMW535
[This review was collected as part of a promotion.] I have looked at similar dishwasher and found the features of this one superior in quality and quietness, I am satisfied with my purchase and look forward to many years of ownership.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
WATER LEAKS FROM FRONT VENT
on March 30, 2024
Posted by: SprayTech
This dishwasher is so quiet there are times I check the front panel controls to see that it is actually running. Cleans dishwes very well and the 3rd rack for cutlery is a bonus. Door opens smoothly and bottom rack stays put when it is pulled out to load or unload dishes.
THE MAJOR PROBLEM is the FRONT VENT on CONTROL PANEL LEAKS WATER onto the floor when the door is opened. Event though we engage the Heat Dry cycle or Extended Heat Dry in the wash cycle, water leaks from this front vent when the door is opened - A NUISANCE AT ANY PRICE! I Previously owned 2 new LG dishwashers in other homes - never experienced this problem.
THE MAJOR PROBLEM is the FRONT VENT on CONTROL PANEL LEAKS WATER onto the floor when the door is opened. Event though we engage the Heat Dry cycle or Extended Heat Dry in the wash cycle, water leaks from this front vent when the door is opened - A NUISANCE AT ANY PRICE! I Previously owned 2 new LG dishwashers in other homes - never experienced this problem.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, April 2, 2024
Oh no, SprayTech! We are so sorry for the issues you are experiencing with your KitchenAid dishwasher. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (279524292). Thank you! -Justine
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!!
on April 17, 2024
Posted by: Melis1
[This review was collected as part of a promotion.] I absolutely love my new KitchenAid dishwasher! It looks beautiful in my kitchen and it is whisper quiet. The first time I ran it I had to listen for some noise to make sure it was running. The dishes come out sparkling clean and dry. I am very happy that I got the KitchenAid with the top controls. I bought it in white, it is very high end in appearance and function. I also am very happy that it has the stainless steel interior and not plastic like some others.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
The machine is perfectly quiet, cleans very well.
on April 22, 2024
Posted by: hat1
[This review was collected as part of a promotion.] We love this machine but for one thing, the water on the door when the drying cycle is complete.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Not working yet.
on May 27, 2024
Posted by: TMCossa
from Salisbury MD
[This review was collected as part of a promotion.] I can’t really write a review of the dishwasher since it is still not working over two weeks after we bought it. I love the looks of the dishwasher and that it has three racks. The store where we bought it from installed it and evidently the installer didn’t hook up the hoses correctly so it doesn’t drain properly. The first time we called the store, our salesman said we had to call the manufacturer, because it is under warranty. The tech from whirlpool came and after examining it said that the dishwasher works okay but the hoses were twisted, making it not drain correctly. The installers came out again, and ran a short cycle and it drained. Two days later we tried to use it and it cut off again and gave error codes. We are ready to have the store where we bought it pull it out and give us a full refund!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 30, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 542734.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Dead out of the box
on May 28, 2024
Posted by: CurlerBill
[This review was collected as part of a promotion.] Once we had the motor replaced the dishwasher was he er has lived up to expectations. It's quiet and does a CC terrific job cleaning the dishes.
We were disappointed that the service person did not bring a replacement motor initially as we had provided the error code when we booked the service. After he confirmed the problem on the 1st visit we had to wait another week for him to return with the part.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dishwasher with bad motor
on June 1, 2024
Posted by: Stan1234567990
[This review was collected as part of a promotion.] I purchased a new home with a kitchen aid dishwater. The dishwasher did not work. I had to wait 3 weeks for kitchen Aid to send out a repairman. The repairman came out and had to replace the motor which he said he typically has to replace a motor on at lest one brand unit every week.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 3, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 544919.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Didn’t work one time!
on June 5, 2024
Posted by: cyn11
[This review was collected as part of a promotion.] The dishwasher did not run one cycle. Once turned on it gave the wash motor error. Very unghappy with the customer service too!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, June 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 546852.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com