Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(2,977 Reviews)
Rating breakdown 2,977 reviews
5 Stars
2,123
4 Stars
459
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,995 out of
2,269)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
5
Pretty and Smart
on February 20, 2024
Posted by: joycella444
from Utah
[This review was collected as part of a promotion.] The perfect dishwasher! Quiet and holds a lot of dishes
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Horrible drying performance
on February 21, 2024
Posted by: KWH22
from Lake Tapps, WA
[This review was collected as part of a promotion.] Horrible drying performance. Cost me warranty membership fees with no resolution of the problem. Moved into a brand nee home with all brand new kitchen appliances from Kitchen Aid. Specifically I use dishwasher to clean my baby bottles. I tried every single way to get them dried properly but in vain. So, I thought there was a fault and scheduled a service. Service man came and he thought there was a problem with the board and said he had to order. So, I waited a week and then he came back with a new board and said he had fixed the problem, but actually it was not fixed. It is still leaving a lot of water after every single cycle. I am really surprised that there is no separate drying option. If there was so, I would not be that frustrated, I would just run another drying cycle after each cycle. Now I am stuck with this so called brand new machine. I wish I could afford to buy another machine with better drying performance. Or even if there is an exchange option from Kitchen Aid, I would exchange it with another one for better drying performance, I would pay the difference.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Marcos O, Social Care, February 23, 2024
Thank you for sharing your experience with us, KWH22. We apologize for the concerns that you are experiencing with your dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 487161.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
5
The trade offs are totally worth it!
on March 5, 2024
Posted by: Mama Judy
from Orange County CA
Purchased Thanksgiving 2023 and we are amazed at how clean and shiny the dishes and glasses come out. We run our dishwasher almost every day and sometimes twice in one day due to daily cooking at home.
I chose this model because it is almost silent. Our previous KitchenAid lasted 8 plus years getting heavy use during covid. I did give up a few features with this model in exchange for the lowest decibel level. It does not have the “top rack only” nor does it tell the cycle time on the lighted top panel but I was willing to give those up for the almost silent sound. I find use of the third level silverware rack a great idea. I never thought I would like it but I took out the bottom silverware rack and fit in more serving bowls, mixing bowls and pots. With the top silverware “grid” we don’t have to bend over repeatedly; we don’t worry about knives that little ones might get and the dog no longer runs to lick the spoons and forks! I place each type of silverware in a separate section ( teaspoons together, salad forks together etc) and then emptying silver and placing it in the silverware drawer is SO much faster! In the quest for efficiency and peace I really like the design features and quietness. ( my degree is in home economics) A great purchase reasonably priced.
I chose this model because it is almost silent. Our previous KitchenAid lasted 8 plus years getting heavy use during covid. I did give up a few features with this model in exchange for the lowest decibel level. It does not have the “top rack only” nor does it tell the cycle time on the lighted top panel but I was willing to give those up for the almost silent sound. I find use of the third level silverware rack a great idea. I never thought I would like it but I took out the bottom silverware rack and fit in more serving bowls, mixing bowls and pots. With the top silverware “grid” we don’t have to bend over repeatedly; we don’t worry about knives that little ones might get and the dog no longer runs to lick the spoons and forks! I place each type of silverware in a separate section ( teaspoons together, salad forks together etc) and then emptying silver and placing it in the silverware drawer is SO much faster! In the quest for efficiency and peace I really like the design features and quietness. ( my degree is in home economics) A great purchase reasonably priced.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Don’t build them like they used to
on March 20, 2024
Posted by: David 19841776
[This review was collected as part of a promotion.] I replaced a 20 year old Kitchen Aid. It was still working. There was cosmetic part broken and the part was no longer available. I will not have that problem with this dishwasher as I do not believe it will last 20 years. They don’t build things the way they used to. It is quiet and works well as it should as it’s new. Ask me again in 5 years
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great so far!
on March 23, 2024
Posted by: GG55
from Nebraska
[This review was collected as part of a promotion.] We are liking this Kitchenaid dishwasher so far. We've been using it for several weeks. Cleans well and is way quieter than the one we replaced. I don't really trust that 3rd tiny shelf in the top if it's a real dirty spoon or spatula but I do put knives up there! I do like the controls hidden on the top of the door!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Wonderful dishwasher
on March 26, 2024
Posted by: Ssw24
from Southfield Michigan
[This review was collected as part of a promotion.] I love the quietness and the wash is exceptional Dishes clean without prior rinse and dry.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Hush quiet!
on March 26, 2024
Posted by: BMW535
[This review was collected as part of a promotion.] I have looked at similar dishwasher and found the features of this one superior in quality and quietness, I am satisfied with my purchase and look forward to many years of ownership.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
WATER LEAKS FROM FRONT VENT
on March 30, 2024
Posted by: SprayTech
This dishwasher is so quiet there are times I check the front panel controls to see that it is actually running. Cleans dishwes very well and the 3rd rack for cutlery is a bonus. Door opens smoothly and bottom rack stays put when it is pulled out to load or unload dishes.
THE MAJOR PROBLEM is the FRONT VENT on CONTROL PANEL LEAKS WATER onto the floor when the door is opened. Event though we engage the Heat Dry cycle or Extended Heat Dry in the wash cycle, water leaks from this front vent when the door is opened - A NUISANCE AT ANY PRICE! I Previously owned 2 new LG dishwashers in other homes - never experienced this problem.
THE MAJOR PROBLEM is the FRONT VENT on CONTROL PANEL LEAKS WATER onto the floor when the door is opened. Event though we engage the Heat Dry cycle or Extended Heat Dry in the wash cycle, water leaks from this front vent when the door is opened - A NUISANCE AT ANY PRICE! I Previously owned 2 new LG dishwashers in other homes - never experienced this problem.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, April 2, 2024
Oh no, SprayTech! We are so sorry for the issues you are experiencing with your KitchenAid dishwasher. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (279524292). Thank you! -Justine
Written by a customer while visiting kitchenaid.com