Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(3,056 Reviews)
Rating breakdown 3,056 reviews
5 Stars
2,172
4 Stars
475
3 Stars
164
2 Stars
87
1 Star
158
88%of customers recommend this product.
(
2,026 out of
2,307)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
2
Doesn't clean
on April 9, 2024
Posted by: TWard
from SC
[This review was collected as part of a promotion.] Dishwasher is quiet. That's is all the positive I have to say. I have to scrub my dishes before the prowash cycle. Otherwise, the dishes renain dirty. We should have kept our GE and dealt with the noise.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 516350.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
KitchenAid over Bosch
on April 9, 2024
Posted by: A true fan
[This review was collected as part of a promotion.] This is my 4th KitchenAid dishwasher since 1970. I always look at other brands but pick KitchenAid over all others. My favorite feature is the short wash although I miss the quick cleanup option on my last model that I bought 18 years ago. Nothing but praise.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Superior Construction and parts
on April 9, 2024
Posted by: SloopJohnB
[This review was collected as part of a promotion.] Purchased and used now for 1 month. This was a replacement Dishwasher same brand but 7 years old. The previous unit was good. This one is FAR superior, dry’s faster, cleans well… and the quieter decibel level is noticeable. GREAT purchase and value for the money
Written by a customer while visiting kitchenaid.com
Customer Rating
4
This dishwasher is very quiet!
on April 9, 2024
Posted by: JL&JH
from Arizona
[This review was collected as part of a promotion.] Dishwasher looks great in our remodeled kitchen. Dishes come out very clean but I have to use extended dry in order to completely dry them. I do love how quiet it is. And the utensil rack is quite handy.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet!!
on April 10, 2024
Posted by: ALoden
[This review was collected as part of a promotion.] This dishwasher is soooo quiet!! Love the third rack.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not up to par
on April 10, 2024
Posted by: MattJ729
[This review was collected as part of a promotion.] Wheel is broken after one month of use. No one seems to care to replace the drawer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 517101.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Works as Expected
on April 10, 2024
Posted by: MagRo
from London, ON
[This review was collected as part of a promotion.] When we first bought this dishwasher, it came damaged - there was a huge dent on top of the dishwasher that was large enough to see from the inside. A replacement was sent a few weeks later. Overall, the dishwasher works well as expected. We are finding it difficult to know the best use for the 'upper low profile' shelf. Since most of the utensils are placed in the basket, we typically use the upper shelf for large cooking utensils however can only place a few there due to the limited space.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Bad luck with KitchenAid
on April 10, 2024
Posted by: Gill_P
[This review was collected as part of a promotion.] Bought this a year ago to replace our previous KitchenAid dishwasher (whose motherboard fried after 3 years). Within 6 months, the main gasket around the door started to leak and by the time we noticed, it had damaged the neighbouring cupboards, which were also only a year old. Thankfully it was covered by warranty. Maybe we just have bad luck with KitchenAid dishwashers...but I'll probably go with a different brand in the future.
When it comes to cleaning our dishes, its does a decent job and its a nice looking unit.
Response from kitchenaid.comBy CA SOCIAL CARE, April 11, 2024
Hello, Gill_P! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (279850934). Take care! -Justine
Written by a customer while visiting kitchenaid.com