Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
5
Impressive Dishwasher
on March 6, 2023
Posted by: Noxid
from Medford, OR
[This review was collected as part of a promotion.] This dishwasher cleans very well on all three racks. I was skeptical about the top rack as I've never had one. I find it to be ideal for lids, spatulas, and serving utensils. Another feature I am very impressed with is how quiet it is. We have an open floor plan in the kitchen, dining and family room areas. The the dishwasher is so quiet, we barely hear it running while we are in our family room.
[This review was collected as part of a promotion.] We replaced an existing dishwasher which had a noise rating of 42 dBa; I scored our new Kitchen Aid with 4 Stars as the advertised 39 dBa noise rating sounds slightly louder than our older dishwasher. Everything else is super clean and looks to be well crafted.
[This review was collected as part of a promotion.] Very pleased with this low decibel dishwasher. I didn't think that the noise of the wash cycle really mattered. But, hey. Wow! This model is is so quiet. I'm also shocked at how well the dishwasher cleans. We've always had to pre rinse with our previous washers. I will make a recommendation to prospective buyers.Take your large pot or dish with you when you go shopping. I didn't, and would rather not have the third wash tray at the top. My 5 quart pot and roasting dish do not fit and allow the sprinkler to turn. I believe this is due to the space needed for the top wash tray. For us, that tray is rarely being used.
[This review was collected as part of a promotion.] This machine did not work when delivered. The motor and the pump had to be replaced. I had to take time off work to meet a repair technician two times. It was brand new so I was very disappointed. The second pump didn’t work either and needed a third pump. The machine runs but doesn’t dry. That’s right wet dishes after every cycle. Steer clear.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, March 7, 2023
Thank you for sharing your experience with us, Cary Brunger. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 272249. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] I've used my new dishwasher 2 times in the past week. It is the quietest dishwasher I've ever heard and its performance for clean dishes and sparkling glassware is outstanding.
[This review was collected as part of a promotion.] I have only used it once so far. I am impressed at how quiet it is. The dishes all came out clean, not totally dry, but mostly. Seems to be well made. Time will tell.