Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(2,977 Reviews)
Rating breakdown 2,977 reviews
5 Stars
2,123
4 Stars
459
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,995 out of
2,269)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
1
Lemon
on November 6, 2023
Posted by: Disappointed in Orl.
[This review was collected as part of a promotion.] Purchased new home with brand new appliances. Kitchenaid dishwasher has not worked since day 1. Have had technicians come multiple times to repair. Replaced main control board, interface unit and pump, but it still doesn’t work. Now being told the wiring harness needs to be replaced. KitchenAid should step up and replace with new unit as this one is obviously a lemon.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 7, 2023
Thank you for sharing your experience with us, Disappointed in Orl.. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 423165.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
This Dishwasher is AMAZING!
on November 11, 2023
Posted by: CMcCrimmon
[This review was collected as part of a promotion.] I've had this dishwasher for about 3 months now, and I can honestly say it has exceeded all of my expectations. From the straightforward install to the absolute silence, it has been tremendous. But does it wash dishes? Even without rinsing dishes, l was utterly SHOCKED at how clean the dishes came out! Utterly spotless, even while trying to find a spot of food! I highly recommend this unit, and the adjustable rack height is handy as well!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very quiet
on November 11, 2023
Posted by: Lori ttttt
from London, ON
[This review was collected as part of a promotion.] I have used this for 5 months. It is VERY quiet. Everything comes clean and i use express wash,
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Never washed a dish!
on November 13, 2023
Posted by: Bad appliance
[This review was collected as part of a promotion.] The dishwasher hasn’t worked since the day it was purchased (several parts ordered).
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 16, 2023
Thank you for sharing your experience with us, Bad appliance. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 427738.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Dead on arrival
on November 20, 2023
Posted by: JulesDD
[This review was collected as part of a promotion.] The brand new dishwasher does not work. The motor has to be replaced. I thought this was a top of the line product. The door, trays, and other parts are very flimsy and feel cheap. The top shelf is useless. The dishwasher is useless as it does not run. I would not recommend this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, November 21, 2023
Thank you for sharing your experience with us, JulesDD. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 432415.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet and cleans great
on November 21, 2023
Posted by: Sliard
from Texas
[This review was collected as part of a promotion.] I bought this unit for my new home build. I love how quiet it is
The dishes are sparkling clean
The dishes are sparkling clean
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on December 4, 2023
Posted by: Helen52
[This review was collected as part of a promotion.] I bought this less than a month ago and having problems with the unit. Wash cycle locking on tough setting
Response from kitchenaid.comBy KitchenAid Team, December 7, 2023
Hi Helen52,
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 275917207.
We look forward to speaking with you.
Marie Q
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 275917207.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Very Disappointed
on December 5, 2023
Posted by: Tina61
from Idaho
[This review was collected as part of a promotion.] The dishwasher hasn’t worked from the day it was installed and I’ve had a terrible time trying to get it repaired. I ended up finding my own repair company and paying for the repair. When I call Kitchen Aid with part number, I never got a response., I’m very disappointed, because I’ve had good luck with Kitchen Aid in the past.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, December 7, 2023
Hi Featherville,
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 275947939.
We look forward to speaking with you.
Marie Q
We value your time and would like to look into the concerns with your Dishwasher. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 275947939.
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com