Customer reviews from kitchenaid.com
KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(3,148 Reviews)
Rating breakdown 3,148 reviews
5 Stars
2,229
4 Stars
495
3 Stars
170
2 Stars
91
1 Star
163
88%of customers recommend this product.
(
2,094 out of
2,391)
Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
5
Love the top shelf for silverware!
on September 24, 2023
Posted by: HappyLady#1
from Western, NY
[This review was collected as part of a promotion.] I bought this over a month ago. It took 3 weeks to get it fixed so it worked. But now that it is fixed it works GREAT!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features, lots of space and very quiet.
on September 23, 2023
Posted by: grandmaLs
from Maryland
[This review was collected as part of a promotion.] I purchased this a month ago and am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So Quiet!!
on September 23, 2023
Posted by: Tree2
from Lafayette Louisiana
[This review was collected as part of a promotion.] Only had a few weeks so time will tell how good it really is. So far, cleans very well and can hear tv beautifully now.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Never dries dishes
on September 22, 2023
Posted by: MConrad
from Collierville TN
[This review was collected as part of a promotion.] I bought this three weeks ago. I love the features and it cleans the dishes well. It never dries them. Even with the extra heat drying option they are still wet.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 22, 2023
Thank you for sharing your experience with us, MConrad. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 399528.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice and quiet and quick on express wash.
on September 21, 2023
Posted by: Anonymous
from Bartlett Il
[This review was collected as part of a promotion.] Was suspect of newer dishwashers long cycles. Pleasantly surprised quick wash is comparable to our old unit. With filter system it’s much quieter than the old disposer style.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Almost perfect but why NO STEMWARE HOLDER?
on September 21, 2023
Posted by: Magoo356
from Albuquerque, NM
[This review was collected as part of a promotion.] CONS: Almost perfect, but why NO STEMWARE HOLDER?
Touch control panel way too sensitive with no lock. Ours started automatically after accidentally leaning over the control panel! NO WAY IT SHOULD START! I feel sorry if you have kids! It really should have a lockout feature or 2-button confirmation to start!
PROS: Really quiet. Cleans very well.
Touch control panel way too sensitive with no lock. Ours started automatically after accidentally leaning over the control panel! NO WAY IT SHOULD START! I feel sorry if you have kids! It really should have a lockout feature or 2-button confirmation to start!
PROS: Really quiet. Cleans very well.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Design defect makes this model unusable
on September 20, 2023
Posted by: hotpoter
from Los Angeles, CA
Do NOT buy this model because this model has a fundamental design defect. However, don't take my words for it, the technician who came over to my house 5 times to fix the same computer logic board issue told me the exact same thing.
I bought the unit back in late March of 2023 and so far, the technician/engineer has came over to my house 5 times to try to fix it. The issue is always the same: wash cycles are not selectable from the touch screen due to a defective logic board. The logic board broke because its placement is right behind the heat vent on top of the door. The technician told me, if you use the heat dry option, you're logic board will degrade over time (in the span of a few weeks) to a point you cannot select one or all of the wash cycles. This same technician has replaced the same logic board 4 times now and after a few weeks of use, it will break and I am not able to select wash cycles. This technician has told me he has served other customers who have had the same issue; so it's not just me.
Again, do not buy this model, it has a design defect. Since I bought this model back in March, I've spent more time trying to fix this dishwasher then actually using it.
Again, do not buy this model, it has a design defect. Since I bought this model back in March, I've spent more time trying to fix this dishwasher then actually using it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 21, 2023
Thank you for sharing your experience with us, hotpoter. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 398622.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not that great of a product!!!
on September 20, 2023
Posted by: Greg1956
from Walcott Iowa
[This review was collected as part of a promotion.] I am not impressed with how it cleans my dishes!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com