[This review was collected as part of a promotion.] We bought this about 6 months ago and are very happy that we did. It is quiet when running and the dishes are sparkling.
[This review was collected as part of a promotion.] Unfortunately after waiting the back order and installation the user interface only has half receptive touch buttons with only two cycles run. And I’m unable to start the washer now after selecting settings.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 17, 2023
Thank you for sharing your experience with us, BriiB. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 429206. We look forward to speaking with you. Marie Q
I have owned this just one week and want to say I am delighted with the performance of the dishwasher. Efficient cleaning, remarkably quiet operation and the third rack is wonderful.
(This review was collected as part of a promotion.) I brought this model in April 2023. After two months there was groaning sound that happens about 1 hr into a wash. I called the warranty repair company and they came out twice. The first tech told me it was the dishwashing soap, He told me to get HE soap. That product does not exist . I use Cascade Platinum. The second tech told me to record the sound . I tried but my phone does noy pick up the sound.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy CA SOCIAL CARE, November 14, 2023
Hello! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, your phone number, and your review ID (275345071). We look forward to hearing from you! -Justine