Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
1
Dead on arrival
on November 20, 2023
Posted by: JulesDD
[This review was collected as part of a promotion.] The brand new dishwasher does not work. The motor has to be replaced. I thought this was a top of the line product. The door, trays, and other parts are very flimsy and feel cheap. The top shelf is useless. The dishwasher is useless as it does not run. I would not recommend this product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, November 21, 2023
Thank you for sharing your experience with us, JulesDD. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 432415. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] The silverware/utensil container has 2 different size holes and the small ones are impossible to fit my silverware in. So...you stand there trying to figure out where to put your knives, forks, spoons, by searching for the largest size holes. It's a pain. The control panel on the dishwasher is too sensitive...it engages when opening or closing the door because it's too easy to accidentally hit. My neighbor has the same dishwasher and the same concerns. In fact, she removed the rack on top of the silverware container which I'll probably end up doing as well. Aside from these annoyances, the dishwasher does a good job of cleaning.
[This review was collected as part of a promotion.] After replacing the mother board on our Kitchenaid dishwasher all our wash cycles work. This machine is super quiet.
(This review was collected as part of a promotion.) Does a great job of cleaning the dishes even with dried up food. It could use a light on the inside.
[This review was collected as part of a promotion.] We replaced a 10 plus year old KitchenAid with a new three rack dishwasher. The upper utensil rack and larger interior allows baking sheets and large cookware to be machine washed. It's unbelievably quiet and yields great results. A nice step up from the old machine.
[This review was collected as part of a promotion.] I don't thin the capacity space is designed for full use. My last dishwasher had a higher upper basket on one side for large cookie sheets. I like the utility tray on the door and not wasting dish storage space. It is very quiet and that I love.