Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
2
Defective construction.
on February 2, 2024
Posted by: Dutchman1
from Venice, Florida
[This review was collected as part of a promotion.] The upper-Left rail was detached form the inner wall rending the unit usable only with the bottom rack. We have had no communication from KitchenAid regarding a repair or service call after submitting a warranty claim. The unit was installed in November, 2023 and first attempted use was on or about December 30th, 2023.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 5, 2024
Thank you for sharing your experience with us, Togahoopster. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 476931. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Great dishwasher, cleans very well and is very quiet, I have opened the door in error by not paying attention to the light, on the front.
(This review was collected as part of a promotion.) We have this dishwasher for over 2 months now and are very satisfied with this product. We find that the racks could be a little better designed to allow for more dishes. It is super quiet and dishes come out squeaky clean. Great product!
[This review was collected as part of a promotion.] This is a quality dishwasher with great features, and easy to use racks.The components hard all of the finest materials and easy to use. Quick cycles and excellent display lights make this a great choice.
[This review was collected as part of a promotion.] I wish I could say it’s great but it’s not. All hooked up and ready to do the first was, nothing. Pump made some groaning sounds and started flashing pump motor fail code. Will see if the service team can fix it. Well insulated!
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 2, 2024
Thank you for sharing your experience with us, Booboo39. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 475459. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] Purchased 7 years ago with what I’d term as moderate success. Again having a dishwasher in a busy family will take its daily toll. Had to replace the control panel and service was fine. Though the pump finally gave out and purchased this new one which so far has been excellent. Higher quality but same price as a nearly 7 yrs ago… Great value for the price and usage that we hope to get another 6-7 yrs of faithful service from this new dishwasher.