Customer reviews from kitchenaid.com
KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Average customer rating
4.4
(2,976 Reviews)
Rating breakdown 2,976 reviews
5 Stars
2,122
4 Stars
459
3 Stars
156
2 Stars
86
1 Star
153
88%of customers recommend this product.
(
1,995 out of
2,269)
Customer Reviews for KitchenAid - 24" Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
2
It leaks!
on October 8, 2022
Posted by: kathy732
from Collegeville
[This review was collected as part of a promotion.] I waited for 6 months to get this dishwasher and the builder finally brought it and installed it and it leaks! Had to wait 3 more weeks for a warranty repairman and he said a new door gasket needed to be ordered and now I have to wait 3 more additional weeks for the warranty repairman to come and install it. I am not happy with my new dishwaher!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Mandy Beck, Customer Care, October 18, 2022
Thank you for sharing your experience with us, kathy732. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
love silverware top rack, Middle rack too low
on October 11, 2022
Posted by: Grandmother of 2
from Pacific Northwest
[This review was collected as part of a promotion.] I bought this dishwasher about 1 month ago after seeing it at our appliance store. I was replacing a 6 year old KitchenAid that had stopped working. I liked the idea of the 3 racks but beware as the middle rack is lower than most tops racks. My daughter has an older version of this model and her middle rack is higher. If you have any back issues, you will have to bend down lower to place things into the middle rack. Every time I place something in the middle rack and have my back twinge, I regret buying this model. I have it raised to the highest level of the adjustment but it is still too low. Designers , please rethink this change that you have made. Too late for me. I find that it is not whisper quiet as I can hear it washing from very close up. My other daughter has the same model and hers is very quiet. So, it may be just my machine. When shopping, This dishwasher was at a level above my head at the store so the middle rack was not that noticeable when I was looking to buy. Take measurements of the height of the racks in your current machine and if it is comfortable then measure your next machine to make sure it is the same. I do love the top silverware rack, as it saves from bending down into the silverware basket. It cleans the silverware well and holds a lot. My older kitchenAid had a feature that if you hit the start button twice, it will repeat the last cycle you had. This does not, when hitting the start button twice it will only repeat the ProWash and heated dry. I like using the normal wash and heated dry and so I have to input that cycle in each time.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Just perfect!
on October 12, 2022
Posted by: jan224
from Rome, Georgia
[This review was collected as part of a promotion.] Bought this dishwasher after having another KitchenAid that lasted 18 years! I love the three racks, especially the one on top that holds spatulas, knives, and other small items. This is the quietest dishwasher I’ve ever had and my husband even asked me if I was sure it was washing. The only negative thing is that I can not get my big cookie sheet in this new one. Even with the middle rack adjusted to the highest level, the cookie sheet is still too tall for the bottom rack. It’s no big deal. I would still purchase again. Very happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Nice, quiet unit, but only lasted 3 yrs
on October 16, 2022
Posted by: Zertrider
from London Ontario
I bought this unit to replace a previous Kitchenaid unit that was 15yrs old. It was getting noisy, and just time for replacement. With the good experience of the old unit in mind, I purposely bought another Kitchenaid. This unit started out great. Quite, cleaned well. But now, 3yrs into what should be a 10yr appliance, the pump motor has quit circulating the wash water, and a new pump unit is going to cost 1/4 the price that this unit was new. The engineers win again. Have stuff fail when products are out of warranty.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy JAYAM, CA SOCIAL , November 9, 2022
Hello Zertrider!!
We are so sorry for the issues you have experienced with your KitchenAid dishwasher! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number, and your, phone number and include Case #262032010. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your KitchenAid dishwasher! We sincerely apologize for this. You are a valued KitchenAid customer, and we would like to help you. Please email us at canadasocial@kitchenaid.com with the model and serial number, and your, phone number and include Case #262032010. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Quality Construction
on October 19, 2022
Posted by: Bandy1
from Allentown, PA
[This review was collected as part of a promotion.] This dishwasher is so quiet that I forget it’s running! The dishes are so clean and they actually shine. The door and the racks feel solid and built with quality.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Very quiet
on October 24, 2022
Posted by: squirllycheff
from Seattle, WA
[This review was collected as part of a promotion.] We replaced an older model KitcheAid dishwasher that was 20 yrs old. This model is very quiet but doesn't seem to clean the dishes as well as the older model. I'm using the normal cycle like I have always done. I love the silverware tray and towel bar. Disappointed the bottom rack does not have the option to fold down rows to make room for larger items.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
So quite
on October 26, 2022
Posted by: Sugar Pie
from Alabama
[This review was collected as part of a promotion.] I absolutely love my new kitchenAid dishwasher. It’s so quiet I had to press my ear against the door to make sure it was on. It’s exactly what I was looking for extremely quite. If you use delayed start it doesn’t wake you up after you have gone to sleep. I rarely use delay anymore because I can turn the dishwasher on and still watch tv at a low volume. It has a lot of other great features as well like the stainless steel tub and third rack. I purchased an appliance suite this dishwasher is my favorite appliance out of the whole set. Thank you KitchenAid
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Extended dry still wet
on October 26, 2022
Posted by: DisappointedAlso
from MA
[This review was collected as part of a promotion.] I was hoping that with the heated extended dry that the water on the coffee cups would be gone but it’s not, I still need a kitchen towel to dry them when putting away the mugs.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com