Customer Reviews for KitchenAid - 24 in. Front Control Built-In Dishwasher with Stainless Steel Tub, ProWash Cycle, 3rd Rack, 39 dBA - Black
Customer Rating
4
Couldn’t be Happier
on October 18, 2024
Posted by: Djean
[This review was collected as part of a promotion.] I love everything about my dishwasher from the top shelf for utensils to the unbelievable quietness!!.
(This review was collected as part of a promotion.) We purchased this about a month ago after our 21 year old Kitchen Aid dishwasher finally quit and we are so happy we did! It has exceeded expectations with the exception of the normal dishwasher cycle taking just under 3 hours to complete. It is super quiet, cleans exceptionally well and I would recommend to anyone needing a good solid dishwasher!
[This review was collected as part of a promotion.] We have only run it twice in a month because there is a loud thumping sound during part of the cycle. We are awaiting for an approved Warranty Repair Service call to determine what the problem is. The dishwasher appears to wash ok but we are very concerned about this sound.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 17, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 609227. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] not happy with the dishwasher, I already had to reset it once after the quick wash and normal wash buttons become inoperative. Lets hope this was an isolated incident, but right now it gets a one star...this stuff shouldn't happen within weeks of installing it
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 608857. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] We purchased this unit to replace a defective one. Thus far we are extremely happy with our decision to go with the Kitchen Aid brand. We feel it’s just a step up from the rest.