Customer reviews from greenworkstools.com
Greenworks - 20 in. 40-Volt Cordless Brushless Snow Blower (6.0Ah Battery and Charger Included) - Black/Green
Average customer rating
4.1
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
13
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
3
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Greenworks - 20 in. 40-Volt Cordless Brushless Snow Blower (6.0Ah Battery and Charger Included) - Black/Green
Customer Rating
5
My 7-year review of 4 Greenworks tools.
on November 27, 2023
Posted by: Less Cord
from Ottawa Canada
Gender:Male
I’ve been a user of Greenworks tools for 7 years, and I thought it was time that I left a long-term overall review. Note that I am putting this same review on four tools, and in the case where tools have been discontinued, I’ve selected the tool that appears to be the upgrade to the one I own. My battery-tool addiction started about 15 years ago, prior to Greenworks, but included only heavy lead-acid lawnmowers…. so I knew what I wanted, and what needed to change. But I also knew that I would eventually replace every gas tool, both for the environment as well as for ease of maintenance. I try to inspire neighbors to do the same thing, and I look forward to the day when our neighborhood is not plagued by the incessant sound of gas mowers, chainsaws, leaf blowers, and snow blowers.
My first Greenworks tool was a 40v single stage “digipro” snowblower, which I bought used in 2016 (so it is now about 10 years old). I live in Eastern Canada, with two large driveways to clear, so I had no delusion that a little 1-stage 40v machine could tackle the plow-drift from a 30cm snowfall. But I was pleasantly surprised to find it easily cleared the frequent 10cm snowfalls we get here, and that it was light enough to lift onto our decks and raised walkways to clear places where our big old gas blower could not go. In the 7 years that I have used it, it has never broken down, even though I have hit some pretty-tough hunks of ice. There is a bit of damage to the plastic blades from the above, but nothing that affects the performance. Its great to get out in the early morning and clear snow silently while my family is still asleep!
Since the snowblower worked so well, and came with 2 4AH batteries, I was inspired to add a lawnmower, which is the older version of the 21” brushless mower that I have linked this review to. We pushed this mower very hard (not that it was hard to push!) for 6 years. We have two large (100’ x 90’) properties to cut, and the turf is very uneven. In the spring, when grass grows like hay, the mower gets a workout, and it will take at least four battery charges to do both lots. Later in the summer, we can do one whole lot on a single 4AH battery. The mower is still going strong, and the only sign of wear is that the wheels have become wobbly. I’m not sure about the new models, but the wheels on ours are just nylon with no ball bearings, so they eventually wear and start to wobble. I know I can get new wheels, and I will probably do so next year. Another comment about battery mowers: I love that I can just turn it upside down to clean it out or re-sharpen the blade. You can’t do that with gas! I like to keep the blade sharp, and it is very easy to remove it and touch it up on a grinding wheel.
Shortly after the mower, we bought the 40V 14” chainsaw. I don’t own a gas chainsaw and I never want to, but we have a fireplace and a lot of trees on our properties which often need trimming. The 40v chainsaw is wonderful for this, mostly because of how quiet it is, but also how easy it is to use and maintain. There is a lot of new infill in our neighborhood, and people often take down trees illegally. So those of us who care about these things are always on edge when we hear a chainsaw. I love that I can trim my brush (legally) in silence without stirring up panic in the neighborhood. I don’t know why any homeowner would want or need a large gas chainsaw. That said, I have also found the limits of the saw: taking down larger trees at the cottage, or cutting thick (>10”) hardwood branches will sometimes cause the saw to temporarily stall (it resets in a few seconds). The chain also needs sharpening and tightening sometimes (as all chainsaws do) and I love how easy it is to adjust the tension. I also like that the oil doesn’t leak all over the place, and that the chain is oiled automatically without the need to “pump” the reservoir.
The final item we bought is the 40V 450 CFM blower. It is not Greenworks’ most powerful, and it is not capable of clearing serious leaves on our huge yards, but that’s not why we bought it. It does clear the dirt and leaves and debris from the garage and patio and driveways very nicely, and I’m very happy about that for the low price we paid. It’s also very quiet compared to other battery blowers we’ve heard, and the variable speed is great: when clearing dust and dirt from inside the garage or basement, you don’t want to run this at full throttle!
My final comments are on the batteries. We have a collection of 5 4AH batteries now, and we use
them very heavily, especially in “hay season”. Except for the lawnmower, we seldom need more than one battery at a time. However, 2 of the batteries no longer hold a complete charge: they charge up to 3 of the 4 indicator lights. One of these is no longer capable of running the lawnmower or chainsaw, but they both run the leaf blower for a decent amount of time. I have heard warnings that one should never charge Lithium-Ion batteries when they are cold, and it is possible that we caused some of that damage this way before I knew better. In any case, no battery will last forever, and the two that are dying may be the ones from the snowblower which are now 10-years old.
My final comments are on the batteries. We have a collection of 5 4AH batteries now, and we use
them very heavily, especially in “hay season”. Except for the lawnmower, we seldom need more than one battery at a time. However, 2 of the batteries no longer hold a complete charge: they charge up to 3 of the 4 indicator lights. One of these is no longer capable of running the lawnmower or chainsaw, but they both run the leaf blower for a decent amount of time. I have heard warnings that one should never charge Lithium-Ion batteries when they are cold, and it is possible that we caused some of that damage this way before I knew better. In any case, no battery will last forever, and the two that are dying may be the ones from the snowblower which are now 10-years old.
My summary: I love my Greenworks tools, and would have no hesitation recommending them, especially to someone who does not push them as hard as we do. However, I do hope someday to replace my big 29” gas snowblower with a 2-stage battery model, and I know this will require a higher voltage battery system. For that reason, I expect I will also move my other tools to the new system eventually, especially the lawnmower, and maybe the chainsaw, as I invest in bigger batteries. I encourage anyone thinking about battery tools to think about all the equipment you will eventually want, and to choose a brand/battery that will work for everything. I’ll be waiting to see what Greenworks (or other companies?) offer in a 28” snowblower, and my next upgrades will be determined by that.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DebA
from Minnesota
Gender:Female
Verified Purchase:Yes
This cordless snowblower is fantastic! It meets the challenge of a Minnesota snowstorm with ease. Easy to operate. Great customer service, too, that walked this 59 yr old woman through removing a rock that had become stuck in it. You can't go wrong purchasing this!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to use.... but
on July 13, 2020
Posted by: Snow Bob
from St. Paul, MN
Gender:Male
My gas snow blower died. So I needed a quick fix for the upcoming snow in MN. I saw this and brought it home. Works great over all, however, the handle on the shoot fell off and will not go back on because a spring was lost in the snow. I wanted to order a new one but the web site wasn't very user friendly. Then the last half of the shoot started flying off.
I'm not sure if this is a manufacturing defect of what. I like how the machine works, I just wish the parts were a bit more rugged.
I'm not sure if this is a manufacturing defect of what. I like how the machine works, I just wish the parts were a bit more rugged.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on January 7, 2024
Posted by: No name 2
This machine is worthless. It keeps shutting off. You hit one small stick or twig on your driveway and it stops. I would not recommend wasting your on this!!!
Response from greenworkstools.comBy Greenworks, January 8, 2024
Hello No name 2,
Thank you for taking the time to voice your concerns. We are sorry to hear you do not recommend this snow blower.
We recommend checking for obstacles in the path, this will prevent the snow blower from moving further. Stones, twigs and rubbish strewn in the blower’s path could be sucked into the impeller to cause stalling of the machine. The best option for snow clearing when there may be small rocks, gravel, or stick would be the two-stage snow throwers. The two stage snow throwers allow the unit to pick up the snow while leaving the the smaller rocks, gravel or sticks behind. Should you have any other questions or require warranty assistance, please do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We hope this helped!
Thank you for taking the time to voice your concerns. We are sorry to hear you do not recommend this snow blower.
We recommend checking for obstacles in the path, this will prevent the snow blower from moving further. Stones, twigs and rubbish strewn in the blower’s path could be sucked into the impeller to cause stalling of the machine. The best option for snow clearing when there may be small rocks, gravel, or stick would be the two-stage snow throwers. The two stage snow throwers allow the unit to pick up the snow while leaving the the smaller rocks, gravel or sticks behind. Should you have any other questions or require warranty assistance, please do not hesitate to contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS) to speak with a live agent. We hope this helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Does not even last one season!
on January 19, 2024
Posted by: Duk1
Used 2 times now it doesn't work never will buy Greenworks product again. JUNK!!
Response from greenworkstools.comBy Greenworks, January 22, 2024
Hello Duk1,
We are sorry to hear about this issue. Please know that this product carries a 3-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about this issue. Please know that this product carries a 3-year warranty from the date of purchase. We would be interested in gathering some more information pertaining to this issue so that we can properly assist, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit, battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Reputation
on November 26, 2024
Posted by: Pooter58
from Hilliard, ohio
Gender:Male
[This review was collected as part of a promotion.] Just bought it for upcoming winter. Upgrading from green works electric snowblower that I’ve had for 8 years without any issues
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
light duty blower
on December 25, 2024
Posted by: Gebel
from Stratford ON.
Gender:Male
[This review was collected as part of a promotion.] it works if the snow is not wet. The blower cut out very easy, the battery is ok for small jobs like a deck. If you have a big driveway I recommend you get a bigger one.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, December 30, 2024
Hello grampa.
Thank you for taking the time to share your experience with this product. Our 40V line is ideal for light-medium duty work. For wet snow, a two-stage snow blower is may be a better option for you than a single-stage snow blower because two-stage units are designed to handle heavier, denser snow like wet snow with greater ease due to their additional impeller that actively throws the snow. We have a variety of dual stage snow blower options for a range of needs. Please click and follow the link here to see our 80V and 60V options: (https://greenworkstools.ca/collections/snow-1?sort_by=best-selling&filter.p.product_type=Dual+Stage+Snow+Thrower).
We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Chat direct on our site (www.greenworkstools.ca) or by phone at 1-888-909-6757. We’re here to help.
Thank you for taking the time to share your experience with this product. Our 40V line is ideal for light-medium duty work. For wet snow, a two-stage snow blower is may be a better option for you than a single-stage snow blower because two-stage units are designed to handle heavier, denser snow like wet snow with greater ease due to their additional impeller that actively throws the snow. We have a variety of dual stage snow blower options for a range of needs. Please click and follow the link here to see our 80V and 60V options: (https://greenworkstools.ca/collections/snow-1?sort_by=best-selling&filter.p.product_type=Dual+Stage+Snow+Thrower).
We hope the above information has been helpful. If you would like more detail on what units may be best suited for your needs, please contact us through Chat direct on our site (www.greenworkstools.ca) or by phone at 1-888-909-6757. We’re here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice Snow Blower
on December 25, 2024
Posted by: Dewey A
from Brookfield, WI.
Gender:Male
[This review was collected as part of a promotion.] Went together fairly easy registration was very difficult
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com