had one for almost six years with no problem. they repaired this one and works almost brand new. I like the supreme 1000 so much , we bought another one and place the old one in other toilet.
works very good just wish the hot water would last longer it tends to run out before the cycle is done. I had a different brand where it never ran out but everything on that one broke after a year. easy to install.
I was a little hesitant when I was going to purchase this biobidet.Having arthritis in both hands makes it difficult to go to the bathroom but this thing is incredible