The BB1000 went on sale at Thanksgiving, so I decided to go for it and get a bidet. We love it! It was relatively easy to install. We have a 100 year old house, so had to add an electrical outlet, which was not expensive. It works great and the seated heat and warm water are awesome.
I love this seat and bidet, however, I have had to replace mine every few years. When something breaks, it’s not worth sending it in for repairs. I have had the nozzle fail to extend, heater stop working, water stop pumping and seats crack. Just be forwarded that longevity is not this bidets strong suit.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, February 15, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you had an issues with your bidet. This model does come with a 3 year limited warranty and we would be happy to look to your options. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Upgraded from a simpler bioBidet product. I am enjoying this Bidet very much. Seemingly slightly flimsy (possibly an installation err on my part) I leave uncomfortable with the price tag. Still I look forward to upgrading.to the Discovery DLS, Bliss or better the DLX Toilet. BEWARE; Toilets are not equal. Assuming that the seat mounting holes were standard, It did not occur to me that I would have to check this. The seat mounting holes on my toilet are too close together to accommodate the catch plates. They do not produce differing catch plates. An odd oversight. Massively disappointing but I was able to create a workaround. Maybe they should simply redesign the catch Plate to be more accommodating. Still my Bum is singing.
I have never owned a bidet and wanted to try it out after traveling overseas and I have a septic tank so less TP is better. This is my first one and I'm not too overwhelmed with it like I thought I was going to be. There's a turbo feature that is more like cleaning your insides, but I'm not brave enough to try that one yet. The other features including the heated water and heated seat are absolutely fantastic. 5 stars just because the toilet seat is heated. I was worried that it would look large and bulky on a normal toilet but it looks fine on mine. It has its own tank to keep the water warm so it is a bit big but that's okay. The only downfalls that I have is that it has a limited range to hit. I have to scooch back to hit the girly parts. But there is a 'move' function which gets a bit further. Also, I'm not too fond of my legs getting wet. Yea, its weird but the water splashes and come out of the gap between the seat and the toilet. I'll fill that gap with something but I hope that's something that gets fixed in future/more expensive models.
Purchased this product to replace a BB-i3000 that I had for quite a few years. Could not be happier with the seat.This is the third BioBidet product that I have purchased so far (I also have a SlimOne) It has great features, warm water, warm dryer air, quite luxurious!! Water works so much better than TP. It is so easy to install. Installed it in under 15 minutes. Every home should have one.