Customer reviews from biobidet.com
Bio Bidet - by Bemis - BB1000 Bidet Toilet Seat - Elongated (Includes Travel Bidet) - Elongated White
Average customer rating
4.7
(258 Reviews)
Rating breakdown 258 reviews
5 Stars
209
4 Stars
29
3 Stars
13
2 Stars
4
1 Star
3
92%of customers recommend this product.
(
218 out of
237)
Customer Reviews for Bio Bidet - by Bemis - BB1000 Bidet Toilet Seat - Elongated (Includes Travel Bidet) - Elongated White
Customer Rating
4
Nice Luxury
on October 31, 2023
Posted by: kidd3791
from Florida
Wife used one while on a trip and loved it. Bought at the end of August. It has held up just fine so far. I did have to clean the spray wand a few times because of our hard water (once a month). Saves on TP. I don't use all the features but nice to have. Being down in FL the heated water is not really needed.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
Wonderful Product
on April 3, 2024
Posted by: Peter H
from Knoxville, Tn.
I purchased this seat to replace one that broke from a different manufacturer. I was hesitant to buy this when some of the reviews said the product was not sturdy. I found the product to be quite the opposite. My prior seat was far less sturdy. This seat has some nice energy-saving features I did not have before, and it works like a charm. The only reason I gave it four stars and not five is my prior seat had a nighttime illumination feature that I found very useful and this seat does not, however it is still a superior product.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Every home should have at least one
on May 1, 2024
Posted by: Flower
from North Carolina
This Bidet supreme BB-1000 is the best one so far that I have had. If you live in cold regions it is great to sit on a pre-warmed seat and have warm water there right away without having to wait for it to get to the toilet. Just make sure your remote is right next to the toilet otherwise you will have issues getting it to work. I found that it worked best when it was placed on the same side that the manual controller was on.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Posted by: Dont08759
from Manchester, NJ
Verified Purchase:Yes
We purchased our first BB1000 3 1/2 years ago! It was a life changer for this 35 year rectal cancer survivor. Unfortunately the tank started to leak! Luck would have it, they are (were) on sale! You may ask if the first one broke, why get another? Well, due to my disease, I use my bidet 6 to 12 times per day! Right now the old one is back for repair! Again, I love my BB1000. I’m not sure what aspect I love the most? The heated toilet seat? Or, the squeaky clean BUTT!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
3
REMOTE stopped working
on May 19, 2019
Posted by: dallas
from dallas
We have 3 of these bio bidets in our house and after a couple years of very light use, the remote seem to stop working-- my last one just died. Have tried everything to get it to start working but it is annoying.
After paying all this money, i expect the remotes to last as long as the bidets. after reading the reviews I see that I am not the only one--seems to be a common problem
After paying all this money, i expect the remotes to last as long as the bidets. after reading the reviews I see that I am not the only one--seems to be a common problem
Response from biobidet.comBy Kelly, Customer Service, May 20, 2019
Hello,
Thank you for providing your feedback about the remote on your BB1000 and being a loyal customer. We are sorry to hear that your remote has stopped responding. Please contact our customer service department at 847-458-2334 so we can assist you.
Thank you for providing your feedback about the remote on your BB1000 and being a loyal customer. We are sorry to hear that your remote has stopped responding. Please contact our customer service department at 847-458-2334 so we can assist you.
Written by a customer while visiting biobidet.com
Customer Rating
3
Water Temperature
on February 11, 2017
Posted by: 67corvette
from New Jersey, United States
I bought this a week ago. I replaced a 20 year old Toto unit. The water turns cold after 15 seconds. I had read reviews and they said it would last 30 seconds which should be sufficient if it lasted 30 seconds but it doesn't.
No, I would not recommend this to a friend.
Written by a customer while visiting biobidet.com
Customer Rating
2
loved it for a year or so
on February 16, 2018
Posted by: bobie
from Ontario, Canada
works well but after a year or so the seat has cracked.. not sure if we can get a replacement seat.. until it cracked I would give it 4 stars
No, I would not recommend this to a friend.
Response from biobidet.comBy Bio Bidet Support, Customer Service, May 3, 2018
Hello,
I apologize that we did not see your comment earlier. Your BB1000 does come with a 3 year limited warranty. Please contact Bio Bidet Support at 847-458-2334 between 9am and 5pm CST, Monday through Friday. We would like to help you resolve this issue.
Thank you,
Bio Bidet Support
I apologize that we did not see your comment earlier. Your BB1000 does come with a 3 year limited warranty. Please contact Bio Bidet Support at 847-458-2334 between 9am and 5pm CST, Monday through Friday. We would like to help you resolve this issue.
Thank you,
Bio Bidet Support
Written by a customer while visiting biobidet.com
Customer Rating
3
BB1000
on August 31, 2018
Posted by: MrCruz
from Long Beach ca
My wife and I love this unit, but we are on our second seat replacement, and they don't hold up very well, I'm 235 and you would think it would last, I am considering other major brands ,because these seat are not cheap and quality is not the #1 choice for this unit!
No, I would not recommend this to a friend.
Response from biobidet.comBy Bio Bidet Support, Support, September 6, 2018
Hello,
Thank you for your feedback! I'm sorry to hear that you have had difficulty with the BB600 seat. The BB600 does have a two year warranty. Please contact Bio Bidet support for assistance. We are available M-F, 9am to 5pm CST at 847-458-2334.
Thank you,
Bio Bidet Support
Thank you for your feedback! I'm sorry to hear that you have had difficulty with the BB600 seat. The BB600 does have a two year warranty. Please contact Bio Bidet support for assistance. We are available M-F, 9am to 5pm CST at 847-458-2334.
Thank you,
Bio Bidet Support
Written by a customer while visiting biobidet.com