Customer Reviews for NewAir - 500 Sq. Ft. 2-in-1 Freestanding or Mounted Electric Garage Heater with Remote Control - Gray
Customer Rating
2
Not 30amps
on July 15, 2023
Posted by: Jake
from South Carolina
Verified Purchase:No
I'm not sure why this is sold as a 30amp 4800watt heater. I bought this brand new unit and the maximum output I have been able to get on a 240v 30amp circuit is 10.4Amps and roughly 2400watts. It is advertised as double that wattage. This is with the thermostat set to 99 and fan on high. The circuit power measured 242volts so it's not an issue with the circuit. Very disappointing.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care