Customer reviews from Newair
NewAir - 500 Sq. Ft. 2-in-1 Freestanding or Mounted Electric Garage Heater with Remote Control - Gray
Average customer rating
4.2
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
13
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for NewAir - 500 Sq. Ft. 2-in-1 Freestanding or Mounted Electric Garage Heater with Remote Control - Gray
Customer Rating
5
2 Car Garage
on February 25, 2021
Posted by: Bait Builder 260
from Fort Wayne, In
Warms 2 car garage from 40 degrees F up to 78 degress within 10 minutes. Great heater!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the usage of your NGH500GA00.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the usage of your NGH500GA00.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Disappointed
on December 26, 2023
Posted by: Tomahawk723
from Hershey PA
Verified Purchase:No
I was excited to get the unit but was certainly skeptical of some of the reviews posted here. One even states that it heated a garage from 40 to 78 in ten minutes. I have a fully insulated two car garage just under 500 sf. On a 50 degree day, I ran the unit for 1 hour and the temp in the garage went from 51 to 54 degrees. I either have a defective unit or the reviews being posted are less than accurate.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Heats well
on October 7, 2021
Posted by: Runningred
from Amherst, Ohio
Received about two weeks ago. Haven't rum it much. As it gets colder I will put it to the test. Trial runwise, it seems to do ok. A little noisy. It's a bare minimum design, so I think I can expect the noise.
Response from NewairBy Newair, Customer Service, October 8, 2021
Thank you for posting your comments in regards to this product NGH500GA00, and for sharing your thoughts about your experience using your AI-100S. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Redemption Garage
from Ohio
Verified Purchase:Yes
I have had this heater for 2 months and it heats my 300 square foot garage with no insulation without a problem. I live in a very cold area so this thing is a life saver!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great Heater
on January 27, 2020
Posted by: Redemption Garage
from Ohio
I have had this heater for 2 months and it heats my 300 square foot garage with no insulation without a problem. I live in a very cold area so this thing is a life saver!!
Response from NewairBy NewAir, Customer Service, January 27, 2020
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Excellent Product
on October 27, 2021
Posted by: Project Man
from Illinois
Verified Purchase:No
Heater is used in 2 car partially insulated garage that has a ceiling. During 40 degree weather, the garage warms quickly to 70 degrees. Heater is compact and fits on shelf when not in use. Very nice.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NGH500GA00.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your NGH500GA00.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great heater!
on November 20, 2019
Posted by: EvanG
from Boston MA
I received this heater about 1 week ago and it does a great job heating the garage. I like that it can be mounted to a wall and that it includes a remote! Must buy!
Written by a customer while visiting Newair
Posted by: Ben L
from Waukegan IL
Verified Purchase:Yes
I have to return heater (unused) because the company’s tech support told me that when there is a power outage, the programmed settings of the heater has to be reset. For my application, that would spell disaster as I bought it to heat my greenhouse. I do not want to have my plants freeze if there is a power outage while I’m not home.
Response from NewairBy Newair, Customer Service, May 2, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair