Customer reviews from newair.com
NewAir - 500 Sq. Ft. 2-in-1 Freestanding or Mounted Electric Garage Heater with Remote Control - Gray
Average customer rating
4.1
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
10
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
1
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for NewAir - 500 Sq. Ft. 2-in-1 Freestanding or Mounted Electric Garage Heater with Remote Control - Gray
Customer Rating
5
2 Car Garage
on February 25, 2021
Posted by: Bait Builder 260
from Fort Wayne, In
Warms 2 car garage from 40 degrees F up to 78 degress within 10 minutes. Great heater!
Response from newair.comBy newairpwr, newairpwr, August 20, 2025
Thank you for the 5-star review and for sharing your thoughts about the usage of your NGH500GA00.Thank you for choosing NewAir!
Written by a customer while visiting newair.com
Customer Rating
4
Great at heating, some room for improvement
on January 23, 2020
Posted by: 42Fab
from Oklahoma City, OK
This heater does a bang up job of heating up a workspace and has some nice safety features like the tip over protection. The fan in the back is a beast, which is good for circulating air, but it's louder than I'd like. Only other complaint is that the temperature setting needs some debouncing as once the heater has the room up to temp it clicks on and off VERY frequently as opposed to cycling every 5 minutes or the like.
Ultimately, it heats up a workspace as expected, and for the price is a good deal.
Ultimately, it heats up a workspace as expected, and for the price is a good deal.
Response from newair.comBy NewAir, Customer Service, January 23, 2020
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Customer Rating
5
Great heater!
on November 20, 2019
Posted by: EvanG
from Boston MA
I received this heater about 1 week ago and it does a great job heating the garage. I like that it can be mounted to a wall and that it includes a remote! Must buy!
Written by a customer while visiting newair.com
Customer Rating
3
Works fine but the instructions can be improved
on December 27, 2022
Posted by: Jack Aubert
Verified Purchase:Yes
This is really more of a wall or ceiling mounted heater than a freestanding/portable heater. It needs a big 30 amp 240 volt outlet which the average garage probably does not have. I had a 30 amp circuit with 30 amp wiring but a 20 amp outlet used for a small TIG welder, so had to install a 30 amp outlet.
Small point, but would be helpful: The mounting instructions should tell you to use the bracket to locate screw holes, drill and install the screws, and attach the bracket to the heater before attaching the bracket to the wall because it is difficult to attach the heater to the bracket once it is on the wall.
Operation using the remote is a little complicated and difficult to remember. The operating instructions are on page 9 of a 12 page manual. They should be printed on a separate sheet that could be tacked to the wall until they are memorized -- or even better printed on the side of the heater.
All the above notwithstanding, the heater works fine. It did not trip the breaker even running at the same time as a baseboard heater in the room above. The manual does not say what the amperage draw is, just that it should be plugged into a 30 amp outlet.
Small point, but would be helpful: The mounting instructions should tell you to use the bracket to locate screw holes, drill and install the screws, and attach the bracket to the heater before attaching the bracket to the wall because it is difficult to attach the heater to the bracket once it is on the wall.
Operation using the remote is a little complicated and difficult to remember. The operating instructions are on page 9 of a 12 page manual. They should be printed on a separate sheet that could be tacked to the wall until they are memorized -- or even better printed on the side of the heater.
All the above notwithstanding, the heater works fine. It did not trip the breaker even running at the same time as a baseboard heater in the room above. The manual does not say what the amperage draw is, just that it should be plugged into a 30 amp outlet.
Response from newair.comBy Newair, Customer Service, December 28, 2022
Hi, thank you for leaving a star review on the product. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Posted by: Ben L
from Waukegan IL
Verified Purchase:Yes
I have to return heater (unused) because the company’s tech support told me that when there is a power outage, the programmed settings of the heater has to be reset. For my application, that would spell disaster as I bought it to heat my greenhouse. I do not want to have my plants freeze if there is a power outage while I’m not home.
Response from newair.comBy Newair, Customer Service, May 2, 2022
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Great Heater
on January 27, 2020
Posted by: Redemption Garage
from Ohio
I have had this heater for 2 months and it heats my 300 square foot garage with no insulation without a problem. I live in a very cold area so this thing is a life saver!!
Response from newair.comBy NewAir, Customer Service, January 27, 2020
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Posted by: BritB
from Seattle, WA
Verified Purchase:Yes
The heater works well and was easy to get set up. I've never had a heater like this before so don't have anything to compare it to, but it's louder than I expected. We wish it was a bit quieter.
Response from newair.comBy NewAir, Customer Service, January 8, 2020
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting newair.com
Posted by: ISUalum
from NE Iowa
Verified Purchase:Yes
Impressed so far. Ceiling mounted. The unit raised the temp in my northern climate 3 stall garage 15 degrees in a half hour. The fan is a little loud but does a nice job of circulating air. Really like the remote control feature with time and temp settings. Looking forward to winter time project work in the garage without freezing my hands and feet.
Response from newair.comBy Newair, Customer Service, March 7, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NGH500GA00. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com