Customer reviews from hp.com
HP - 23.8" Touch-Screen All -In- One - AMD Athlon Gold 3150U - 8GB Memory - 512GB SSD - Snow white
Average customer rating
4.5
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
157
4 Stars
38
3 Stars
8
2 Stars
5
1 Star
13
89%of customers recommend this product.
(
110 out of
124)
Customer Reviews for HP - 23.8" Touch-Screen All -In- One - AMD Athlon Gold 3150U - 8GB Memory - 512GB SSD - Snow white
Posted by: Hurricane Annie
from South Eastern North Carolina
Verified Purchase:Yes
I purchased this computer 3 weeks ago. It was easy to set up and I have been
happy with all the helpful choices. There is only one thing I miss. My older HP computer
had a port for my camera chip. I have no camera chip port on this computer.
happy with all the helpful choices. There is only one thing I miss. My older HP computer
had a port for my camera chip. I have no camera chip port on this computer.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: mary4819
from Joliet, IL.
Verified Purchase:Yes
I had windows 10 on my old system but this one is terrible... computer itself is nice but .. will not let me download any of my program I purchased updated cd's for.. blocks everything.. finally was able to get pic's from my camera downloaded but I have to go through 4 added steps to do it... won't do my printmaster platinum at all.
No, I would not recommend this to a friend.
Features
1
Performance
4
Response from hp.comBy Alexis, HP Care, March 16, 2021
Hi Mary,
I'm genuinely sorry to hear that you’re having trouble integrating programs with your new computer. Any time that expectations are not met, naturally, it’s upsetting, so I’d like to step in here and offer some assistance.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Windows Operating System issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
Finally, I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
I'm genuinely sorry to hear that you’re having trouble integrating programs with your new computer. Any time that expectations are not met, naturally, it’s upsetting, so I’d like to step in here and offer some assistance.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including Windows Operating System issues. You can find that site here: https://support.hp.com/us-en/topic/diagnostics?category=computing
If any problem persists, please reach out to us so we can help you assess the situation and guide you through any applicable troubleshooting. On the diagnostic tools page, you’ll find a link to Support Home (our main support page) as well as links to contact support and chat with a virtual agent.
Finally, I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Customer Rating
5
For everyday people who need an easy installation.
on March 31, 2021
Posted by: 82Bill
from OKC, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had other HP computers, but this was the easiest of them all. Just take it out of the box, turn it on, and follow the directions. It took me through the installation process and had me on line in record time.
I would recommend this to a friend!
Performance
5
Written by a customer while visiting hp.com
Posted by: Donna G
from Hagerstown, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] When we received our HP, we were thrilled from day one! And it only got better from there!!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Bradwyso
from El paso, tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. Very fast computer and works great for us.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Brooklyn NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought all in one computer for my daughter she's happy
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Sidsam
from Seneca Falls, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 2 drives feature is very useful, Fast boot , convenient space saver (all in one), I owned it for about a month now and I have no ussues.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Robbobb
from Cali
Verified Purchase:Yes
I have had this computer for over a month. It is the best one I have ever owned. It’s fast, smooth. Love it.
I would recommend this to a friend!
Written by a customer while visiting hp.com