Pros: The rice quality is very good. There was day that I left the rice in there for 48 hours and it's still soft. It takes about an hour to cook the rice. Although the inner lining is Platinum, it could still easy be scratched, so I have to be careful anyway.
Con: closing of the lid is a little hard. My kids complained that its not easy to close the lid.
I was initially a bit put off by the price, but now I feel it was worth it! making rice on the stove used to be a hassle, so much that I said I would probably only use it 2 times a week on the survey. but now, I've used it probably twice as much! the rice comes out perfect every time! the recommended maintenance is a bit intense, but its worth it to keep it in top condition.
Perfect rice every time. Love this machine so much bought a second one for our cabin. The elevation is much higher there than our home and I wondered if rice would cook differently there but it comes out perfect. Also love the steel cut oats setting.