Customer reviews from Wasserstein/Lectron
Wasserstein - 3-in-1 Floodlight for Ring Stick Up Cam Battery and Ring Spotlight Cam Battery - White
Average customer rating
4.6
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
9
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
0
83%of customers recommend this product.
(
10 out of
12)
Customer Reviews for Wasserstein - 3-in-1 Floodlight for Ring Stick Up Cam Battery and Ring Spotlight Cam Battery - White
Customer Rating
3
Bright light, great mount but timer is too short
on November 7, 2020
Posted by: Eric L
from Fayetteville, NC
I recently purchased and installed the above light. Easy install. Very Bright. Great camera mount and charging system. The only issue I have with this light is once activated the light only stays on for about 1 minute. The manual that comes with the light is very basic, really only an install manual. Could not find anything on their website to rectify this issue. If there is a way to extend the timer I would definitely give it a 5 star rating.
No, I would not recommend this to a friend.
Response from Wasserstein/LectronBy Veronica Concepcion, Customer service, November 8, 2020
Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email and we will resolve the issue.
Best regards,
Your Wasserstein Customer Service Champions
Written by a customer while visiting Wasserstein/Lectron
Customer Rating
5
Warranty experience
on August 2, 2023
Posted by: Cazz
Update review: After many messenger based conversation with Wasserstein's help desk, and several comments of not being happy with being able to get a replacement flood lamp or a way to fix under warranty., they finally came through. Persistence is the key, but they did finally responded positively. It was greatly appreciated. They also mention that this flood lamp for Arlo may not be continued, so check if this is a concern. It is too bad, it was a useful product.
No, I would not recommend this to a friend.
Written by a customer while visiting Wasserstein/Lectron
Posted by: Mary
from Savannah, Ga.
Verified Purchase:Yes
Lighting is great and it is quite helpful in keeping my camera charged.
I would recommend this to a friend!
Response from Wasserstein/LectronBy Veronica Concepcion, Customer service, February 9, 2022
Hi,
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at contact@wasserstein-home.com and we will resolve the issue.
Best regards,
Your Wasserstein Customer Success Team
Written by a customer while visiting Wasserstein/Lectron
Customer Rating
5
A Great Solution
on December 4, 2020
Posted by: Hudson04
from Mutare,Zimbabwe
This floodlight arrived on time and in great condition. After installing it, I found it to be a very good solution to the existing night This floodlight arrived on time and in great condition. After installing it, I found it to be a very good solution to the existing night vision issues of my camera. issues of my camera.
I would recommend this to a friend!
Written by a customer while visiting Wasserstein/Lectron
Posted by: TheNotoriousRoj
from Charlotte, NC
Verified Purchase:Yes
This is a really nice concept that works really well!
I would recommend this to a friend!
Written by a customer while visiting Wasserstein/Lectron
Customer Rating
5
Impressed
on December 16, 2020
Posted by: aaisha99
from Toronto, Canada
This is an excellent accessory for my Stick Up Cam. The lights illuminate the front entrance clearly so that the video recordings in the night are captured better. Overall, impressed with the floodlight.
I would recommend this to a friend!
Written by a customer while visiting Wasserstein/Lectron
Posted by: Anonymous
from West Paducah, Ky
Verified Purchase:Yes
Love this product really bright spotlight with USB port for Arlo pro 3 charger
I would recommend this to a friend!
Written by a customer while visiting Wasserstein/Lectron
Posted by: APagan
from Texas
Verified Purchase:Yes
The Wasserstein 3-in-1 Floodlight is an excellent product. It extends the use of my Blink cameras allowing them to provide crystal clear images during the night. It also eliminates the need for Blink camera batteries. It even adds an hour-by-hour image update feature (an image is taken every hour and made into a video review of the past 24-hours) that is not available with the battery only Blink camera. I also have Ring cameras that I have purchased the Wasserstein Floodlight for. I would recommend this product for the Ring/Blink cameras.
I would recommend this to a friend!
Written by a customer while visiting Wasserstein/Lectron