Customer reviews from hp.com
HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Jet Black
Average customer rating
4 out of 5
4
(104 Reviews)
Open Ratings Snapshot
Rating breakdown 104 reviews
5 Stars
59
4 Stars
20
3 Stars
8
2 Stars
2
1 Star
15
84%of customers recommend this product. 
(
26 out of 31
)
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Customer Reviews for HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Jet Black
Customer Rating
5 out of 5
5
Awesome
on May 26, 2022
Posted by: Anonymous
Verified Purchase:Yes
Pretty Fast, long battery life(lasted almost all day).if you need fast and reliable.What I love is that can also fit into backpack. If you need fast, reliable small laptop. This the one for you.:)
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good PC
on June 4, 2022
Posted by: Fatimah
Verified Purchase:Yes
Good PC, Nice size , Reliable Just what l needed for my home office
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
So far does the job I need
on June 15, 2022
Posted by: Anonymous
Verified Purchase:Yes
This was the computer I decided to buy after I decided to downsize. It had almost all the features that I needed, and it will work in a pinch.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Crashed on update
on January 14, 2023
Posted by: Nopublicname
from TX
Verified Purchase:Yes
The first time an update came through after the initial set up it crashed. Blue screen and wouldn't even boot up. Needed to use it later that day. It didn't happen. HP is sending a USB stick that will wipe the machine and start over. Not a good start for this computer. This review may be upgraded when the issue is resolved if HP asks for another review. Customer Service person was great to work with and very patient. Spent over 90 minutes trying to get it to come back before resorting to the sending new software.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (60) ratings-only reviews
Overall Customer Rating
4.2 out of 5
4.2
Would recommend? Yes
(
1  out of  1
)
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