Customer reviews from hp.com
HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Jet Black
Average customer rating
4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
59
4 Stars
20
3 Stars
8
2 Stars
2
1 Star
15
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Jet Black
Posted by: Default audio
from Houston
Verified Purchase:Yes
I do not like the audio. It doesn't sound clear. I had bought it to use in my classroom during my virtual lessons, but I will just give it to my daughter
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: D Day
from Lynn Haven, Florida
Verified Purchase:Yes
Although our family is "Mac-Centric," we always keep a PC around in, just in case. This one was inexpensive, and as we only needed the basics ... Microsoft Office ... compatibility with non-Mac older programs I could load ... etc, we are not gamers, and we use it on the road in our new RV, it is perfect. I could not be happier at this point. We replaced a not-to-old HP Pavilion that died well before its time under only light use. We are hoping for better on this one.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: 1JM2
from Arizona
Verified Purchase:Yes
I've only had this about a week but it has been a good laptop and came a couple of days ago.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Marty JC
Verified Purchase:Yes
Defective on delivery - HDMI port did not operate - Returned for replacement
Written by a customer while visiting hp.com
Customer Rating
2
Screen resolution is poor, can’t Run fortnite
on November 25, 2020
Posted by: Sarah1985
Verified Purchase:Yes
The screen resolution is super high contrast. And the high contrast option is turned off. It just looks cheap and bright. My chromebook has better contrast and pic quality. I bought this for my kids to play fortnite and it’s super laggy even being ran at the lowest settings
Written by a customer while visiting hp.com
Posted by: Sharonnn
Verified Purchase:Yes
Can’t use audio. It was working initially, but now isn’t.
Written by a customer while visiting hp.com
Posted by: J reynolds
from Prairie City, OR
Verified Purchase:Yes
I love my little computer but there is a turn on problem, it takes 7-8 tries before it powers up.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: mrcjjones
from Garland Texas
Verified Purchase:Yes
Everything was fine. The laptop setup was easy to complete.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com