Customer reviews from hp.com
HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Jet Black
Average customer rating
4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
59
4 Stars
20
3 Stars
8
2 Stars
2
1 Star
15
84%of customers recommend this product.
(
26 out of
31)
Customer Reviews for HP - 14" Laptop - AMD 3020e - 4GB Memory - 64GB eMMC Hard Drive - Jet Black
Posted by: Kopling
from Los Angeles
Verified Purchase:Yes
After 1 week, display don’t appear. I need to shut it down manually and restart again.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: awax43
from Norman, OK
Verified Purchase:Yes
This handy little laptop works well - just as advertised. he price was very reasonable as well.
I would recommend this to a friend!
Value
5
Quality
4
Written by a customer while visiting hp.com
Posted by: Private Citizen
Verified Purchase:Yes
Computer comes with relentless dunning to become part of HP's advertising program.
Written by a customer while visiting hp.com
Posted by: unhappy 4
Verified Purchase:Yes
the laptop will not connect to the internet, has been sent back for repairs, arrived and STILL will not connect, I would like a replacement ASAP.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: JohnLL
from Colorado
Verified Purchase:Yes
Great performance and a good price Nice display but wish case was more solid
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: OlaO
from St George, UT
Verified Purchase:Yes
Can’t switch out of S mode, so you can’t download any apps. So frustrating!!!
No, I would not recommend this to a friend.
Features
2
Performance
3
Written by a customer while visiting hp.com
Posted by: rylea
Verified Purchase:Yes
My laptop wasn't working very well for like the first 2 weeks of receiving it. It was EXTREMELY slow and would shut off randomly. It didn't seem to hold a charge very well either. I had been checking for any and all updates available to see if that would correct it. After following the instructions on the HP website, I switched it out of S mode, and it seems to be working fine now. Now, it's an overall good laptop. I just don't know why it wasn't working at first.
Written by a customer while visiting hp.com
Posted by: MTSmith
from Jamaica W.I.
Verified Purchase:Yes
Like the product but disappointed that my laptop did not come with Microsoft license for office365
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com