Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Still Awesome after all these years...
on May 30, 2021
Posted by: BLG Family Law
Still works and still necessary, until the IRS comes up with an easier way.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Needs Improving !
on May 31, 2021
Posted by: xyzabcpqr123
1) TurboTax *needs* to be able to handle all ASCII characters such as Unicode/UTF-8 characters (including non-Latin scripts and international currency symbols such as the € (euro) & ₹ (rupee) symbols, etc.
2) Support for dropping Word-formatted text into explanation lines (or at least Notepad's) rather than type it line-by-line (in monospaced font) and *most irritatingly*, with a short scroll bar and then having a limit to how many such lines you can type. This has been a VERY TIME-CONSUMING trial-&-error process to add explanations for certain line items needed by the IRS. There should NOT be a limit to the amount of information you need to provide as it is based on someone else's idea of what should be the limit rather than the explainers.
3) Need to add support for F8833-Treaty-Based Return Position Disclosure that allows eFiling the taxes.
2) Support for dropping Word-formatted text into explanation lines (or at least Notepad's) rather than type it line-by-line (in monospaced font) and *most irritatingly*, with a short scroll bar and then having a limit to how many such lines you can type. This has been a VERY TIME-CONSUMING trial-&-error process to add explanations for certain line items needed by the IRS. There should NOT be a limit to the amount of information you need to provide as it is based on someone else's idea of what should be the limit rather than the explainers.
3) Need to add support for F8833-Treaty-Based Return Position Disclosure that allows eFiling the taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated situations made easy
on May 31, 2021
Posted by: Amir A
TurboTax is the real deal. It was easy to use, very comprehensive, and will walk the user through some complex situations in an easy to understand method.
Worth every penny!
Worth every penny!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very good tax software
on June 1, 2021
Posted by: Awitherspoon
It was easy to use, a bit pricy since there are more fees to send the state return electronically.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is Very Comprehensive
on June 2, 2021
Posted by: Doug L from Gilmer
I like how Turbo Tax is very complete in its coverage. I wish it was easier to navigate and jump between different sections. It was be nice to have an indication showing the path you went to get to this point in the interview process so that you can jump to different parts of the path.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love it each year and in the future.
on June 2, 2021
Posted by: sawerjjr
I have been using Turbo tax for over 10 years. Turbo tax protects my privacy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo Tax is frustrating
on June 2, 2021
Posted by: Riverflow
Does not allow you to print certain schedules and is not good at helping your correct when return get rejected even though you have correctly supplied last years AGI
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great and very friendly
on June 3, 2021
Posted by: prabham
But calling for general questions for immediate need is not great. And answer is given in round about riddles
Written by a customer while visiting turbotax.intuit.com