Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Awesome but could do more
on May 17, 2021
Posted by: GettingOlder789
Very helpful. But does not handle Forms 1041 (estates) or 709 (gifts). I may not be able to use TT next year if these aren't included.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2020 Review
on May 17, 2021
Posted by: Richard04930
It worked well. No other complaints except that this "review" form requires too many letters.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO TAX IS AWESOME.
on May 17, 2021
Posted by: LPWCATSITTER
I have been using TURBO TAX for many years. I have used a couple of other programs and find TURBO TAX to be the easiest and most complete product to use. I do wish the State filing fee was lower than $25 or that one State tax fee was included.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best
on May 17, 2021
Posted by: EddieJJ
I've been using TurboTax for the last twenty years and it (almost) makes me look forward to doing my taxes!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Getting worse!
on May 17, 2021
Posted by: Marek Nowicki
Not working worships and typos. Links opening after multiple clicks
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A good product with one frustrating bug
on May 17, 2021
Posted by: clock05
TurboTax Home and Business is is a perfect combination for my needs as a small independent business owner. Very thorough in going through items and details. A frustration this year, however, was in using the search system and getting directions to find items I needed to change (amount of EIP1 check, using refund for estimated taxes, are two examples). . The answer would say to input a certain phrase in the search box "In the return" and then go from there. Whenever I tried to do that, I was just looped back to the original search question! The issue seemed to be "in the return" versus "in the program" but I could find no way to open the return other than in the program. I finally figured out how to solve my needs within the forms, but some clarification of this procedure would be very helpful!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works Well
on May 17, 2021
Posted by: Witz9999
Easy to work with software. Step by step instructions allow for credible results
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Not sure why I was charged $25 File
on May 17, 2021
Posted by: RonMC21
Worked great, but was charged 25 for the state, I thought the state was free. Needed to get it out, product was worth the extra 25 dollars.
Written by a customer while visiting turbotax.intuit.com