Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
Trouble this year, but love Turbo Tax
on May 16, 2021
Posted by: CJSF
from West Covina
I had trouble with data moving from Fed to State after changes made to Federal
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Efile not workable
on May 16, 2021
Posted by: Stickinthemudontrike
My filing has been rejected four times now. Can't get AGI accepted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax needs improvement
on May 16, 2021
Posted by: californiatechguru
I've used turbotax for years
The positives:
1- Still a great application from a great company
2- Easy to use until you there are odd exception case which the pandemic had tons of this year
The positives:
1- Still a great application from a great company
2- Easy to use until you there are odd exception case which the pandemic had tons of this year
The areas of improvement:
Definitely getting more difficult to use. Some examples:
1- I'm an LLC in CA --it use to tell me what to do for Form 568 but not anymore
2- Turbotax expected me to read some small print about if i refinanced. Fortunately i noticed the mortgage interest deduction was coming out as $-1. which obviously does not make sense
3- I get the tax code is complicated but i'm starting to feel that Turbotax is expecting me to understand it more than the past.
Definitely getting more difficult to use. Some examples:
1- I'm an LLC in CA --it use to tell me what to do for Form 568 but not anymore
2- Turbotax expected me to read some small print about if i refinanced. Fortunately i noticed the mortgage interest deduction was coming out as $-1. which obviously does not make sense
3- I get the tax code is complicated but i'm starting to feel that Turbotax is expecting me to understand it more than the past.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Harder than it should be.
on May 16, 2021
Posted by: DBW101
Pulling information from your previous years taxes should work better. Entering K-1 information is overly complicated and burdensome.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2021 was one the best
on May 16, 2021
Posted by: PC74
Doing my taxes without TurboTax would take me a week, This year it took me an hour and I'm self-employed with mineral interests...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax Does a Terrible Job of Reconciling Years
on May 16, 2021
Posted by: Andy011965
I've filed using online software and downloaded software...TT needs to do a better job of reconciling and combining these accounts.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Like to use
on May 16, 2021
Posted by: DmilesS
I've used Turbo-Tax so many times, I'm used to saving my tax info that is relevant for my business and it makes it quick to enter my data.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good software that is easy to use
on May 16, 2021
Posted by: KenD50
It seems easier every year. The checking and guiding help a great deal.
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com