Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
made a crazy year simple
on May 16, 2021
Posted by: Rick R57
with Covid and all the changes last year, I was worried about how hard this years taxes would be. Turbotax walked me through everything and made sense of everything. Happy to be past 2020.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Terrible
on May 16, 2021
Posted by: dcc555
It wouldn't import Etrade stmts, several links went nowhere and it's incredibly frusterating
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love it...Have been using TurboTax for many years.
on May 16, 2021
Posted by: SJH7
Very easy to use. Walks you through each step. Transfers information from previous years, saving a little bit of work.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
All good, except for a weird worksheet
on May 16, 2021
Posted by: TaxpayerOneMillion
As usual TurboTax took care of all the hard stuff. But as usual, there was one worksheet it didn't get right, that it kept asking me to fix. This is stupid. They need to code it so that there are NO lingering weird worksheets for me to figure out.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of Use
on May 16, 2021
Posted by: gadesrosiers
Walked me through all the steps! Helps find all possible deductions and credits.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Saves the Day - Again
on May 16, 2021
Posted by: merry2day
Thank you for the easy-to-follow, step-by-step guidance. You are my hero (every year).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on May 16, 2021
Posted by: Zern63636363
Very easy to use for a novice filer...even a landscaper can do it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Great for individual, not useable for SMLLC
on May 16, 2021
Posted by: vizm
I've been using TurboTax for over a decade and have had no complaints until now. We live and California (a community property state) and established a Single-Member LLC this year. It's clear after *days* of research that TurboTax does not properly handle the filing of taxes for SMLLC's owned by spouses in community property states. The filing really isn't so complex that the software couldn't handle it, so I'm very disappointed, and will look at other options for next year.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com