Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
1
State filing $25 payment always refused
on May 15, 2021
Posted by: wineboxguy
got to last point of electronic submit and TurboTax would not account CC info on many of my CC, restarted computer, had to file Fed electronic since it was free, but will mail in state since my CC was rejected for NO REASON that I can determine. No clues given.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
unable to communicate
on May 15, 2021
Posted by: 2022
Once saved as PDF. no phone number nor chat was available even though corrections were required
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
the best of all
on May 15, 2021
Posted by: Prevy
Great Product, from experience, I will recommend it to anyone
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome product
on May 15, 2021
Posted by: cobb61
Have been using TurboTax for years, its always easy and accurate.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Missed a question
on May 15, 2021
Posted by: JoeMagx
The process was very good as experienced in past years. However, you missed asking me for my IP Pin, I had to do this manually!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome!
on May 15, 2021
Posted by: Rday19
I have been using TurboTax for years. I will not use any other tax service for my personal and business taxes. Easy step bu step processes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use it every year for many years
on May 15, 2021
Posted by: Bob No other nickname
Works well. Some things were confusing this year..
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Asked for info for property sold when I have none
on May 15, 2021
Posted by: PegEv
When checking over return, TurboTax asked for Capital Gains and Losses work sheet info for date of property sold (I sold none) and description of property (I have none). Also whether sale reported to IRS and long-term or short-term. Really annoying and no way to say it's an error.
Written by a customer while visiting turbotax.intuit.com