Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
Turbo tax is very helpful
on May 14, 2021
Posted by: jjaanniixx
from massachusetts
Overall, it was a lot easier than doing it all by hand and calculator myself. But I did have a hard time telling it to credit my federal refund to next year's taxes. It did not offer my that option, so I had to go back into the forms to try and change it. It took a while.
Also tried to search for a few things but nothing came up (like the refund issue above).
Also tried to search for a few things but nothing came up (like the refund issue above).
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on May 14, 2021
Posted by: Brunca
I've been using Turbo Tax for many years. It never failed to impress me.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax!
on May 14, 2021
Posted by: Jacobson Crew
Very easy to use and walked us through step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent software
on May 14, 2021
Posted by: Mr Clean 67
Works very well but some of the instructions and loops are somewhat confusing. Example, "Go To Federal Tab" does not exist on Home and Business version. Had to call agent to find out how to get to the right page, which is through the "Personal" tab. Instructions could be much better.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Much harder to use this year.
on May 14, 2021
Posted by: Kate 555
I felt it was much harder to navigate this year. I had to keep going back into the program and looking for my deductions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great as always, live people to talk to is the bes
on May 14, 2021
Posted by: Big Daddy Mike60
Fantastic, Great as always, live people to talk to is the best
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Get Turbo Tax, It's the Best !
on May 14, 2021
Posted by: Bowling Queen
Very thorough and easy to follow . Get your best refund using Turbo Tax.
.
.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use
on May 14, 2021
Posted by: bobert1951
it was an easy to use guide just like previous years
Written by a customer while visiting turbotax.intuit.com