Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is the best!
on May 12, 2021
Posted by: Doreen7
We have used Turbo Tax for many years. It's easy to use and most importantly, accurate! It's the only product I chose to calculate and file our taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Don't do your taxes by hand
on May 12, 2021
Posted by: TaxGurufromOhio
Found an error on Moms return. She ended up getting a bigger deduction!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Proficient Tool
on May 12, 2021
Posted by: Kodjolee
Appreciated Step by step guidelines for effectively quick completion of tax returns
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Worse than previous years
on May 12, 2021
Posted by: DeeGee2020
It often did not resume where I had left off. In general, the flow was not as good as in previous years. I found myself frequently switching between forms and easy step to make sure because easy step was poorly laid out and non-intuitive. Very disappointing, from a decades long turbotax user. I may even consider another program next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just excellent!
on May 12, 2021
Posted by: Rick Kaz
I am a former CPA who used to prepare taxes professionally. My career path changed 30 years ago, so I have not kept up with tax code changes. This year I had to file amended returns due to K-1's received very late. It couldn't have been easier AND I had a Turbo Tax CPA review to verify I did it right.
Good job Turbo Tax!
Good job Turbo Tax!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Product great. Uploading year to year's data. awf
on May 12, 2021
Posted by: RJP2
Love the product. However I cannot get the 2019 taxes to upload into 2020. What a headache.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Home and Business
on May 12, 2021
Posted by: Rob 70
I have used Turbo Tax for the past 17 years. It continues to be easy to use with multiple helpful features. i would recommend to the savvy user and novice alike.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Too expensive for additional states
on May 12, 2021
Posted by: johnrey
I use it every year, but frustrated that it only provides 1 state for free.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com