Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
1
Employee stock plan worksheets broken
on May 11, 2021
Posted by: unhappycustomer50
Your employee stock plan worksheets won't download correctly and there are multiple complaints from users stating it doesn't work. This type of stuff needs to work instead of having to spend extra time figuring out a work around or having taxes down elsewhere so that it can be filed right! I've used Turbo tax for 10+ years but will look for another option next year and save myself the extra time and frustration.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Return program
on May 11, 2021
Posted by: Kirit Gandhi
I have been using Turbotax software for my personal tax returns since mid eighties. This is an excellent tax return software. East to install, do your taxes and electronically file (or give you paper copy for you to mail).
Just like if you get a service of a live tax preparer, this program ask you questions and even guides you to enter your information. Then, it does any error check and even telle you what would be your audit probability.I have recommend Turbotax to tens of my friends.
Just like if you get a service of a live tax preparer, this program ask you questions and even guides you to enter your information. Then, it does any error check and even telle you what would be your audit probability.I have recommend Turbotax to tens of my friends.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Feature Recommendation
on May 11, 2021
Posted by: DIY TT
I have been using TurboTax software since the 1990's. Over the years my tax needs have been different, requiring different versions of TT.
One thing I noticed this year was that I had made slightly above the 80k limit for LTCG tax.
This wasn't obvious without reviewing the forms.
I feel the software should point this out and suggest ways to reduce the taxable income below the 80k, (IRA, HSA, etc. contributions)
To take it further, it could advise the minimum amount of contribution to avoid the LTCG tax, and promote contributing the maximum to get a larger tax break (with real-time examples) and provide future income.
One thing I noticed this year was that I had made slightly above the 80k limit for LTCG tax.
This wasn't obvious without reviewing the forms.
I feel the software should point this out and suggest ways to reduce the taxable income below the 80k, (IRA, HSA, etc. contributions)
To take it further, it could advise the minimum amount of contribution to avoid the LTCG tax, and promote contributing the maximum to get a larger tax break (with real-time examples) and provide future income.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Have used TurboTax for a number of years.
on May 11, 2021
Posted by: Taxpayer202021
As with any and everything in life one will find something which one believes could be better. Each year the IRS throws a lump of coal into the process. TurboTax people have to scramble to integrate the change sometimes small and sometimes quite significant. Prefer the TurboTax Home and Business for my needs.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Complicated in some areas
on May 11, 2021
Posted by: DojeD
The representatives I have worked with are very cordial and informative and helpful. Without them I could never muddle through the forms and mistakes found in the end. The filing process gets more complicated every year. I have used TT for 20+ yrs and need help more and more every year.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
like a hotttt knife through butter baby !!!!
on May 11, 2021
Posted by: bossmane be out
Amazing, especially in these times we're all going through. Thank you turbotax staff.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Outstanding!!
on May 11, 2021
Posted by: Houck
Did it all myself on Turbo Tax system. It is excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo tax worked good
on May 11, 2021
Posted by: JaredOrson
Got the job done with little difficulty. good product
Written by a customer while visiting turbotax.intuit.com