Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Easy as Pie!
on May 11, 2021
Posted by: DJNana
My husband was always the one who handled taxes, since he passed away this spring, I am in charge. I always thought it was too complicated, but turbo tax got me there and whew, that's done. Thanks Turbo Tax!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Difficulties
on May 11, 2021
Posted by: EGT1
I have filed a return that I think has a high probability of being incorrect, thanks to TurboTax. Difficulties related to deduction of health insurance and Solo 401k contributions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really makes Tax Time less stressful
on May 11, 2021
Posted by: George03
I have used TT for years. When I did try to change to other software I immediately went back to TT
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works well
on May 11, 2021
Posted by: Honey Farm
Figures kept changing. Had issues with changing dtat.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
great tool
on May 11, 2021
Posted by: wrx29
its easy to use and great tax tool for small business and family
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It's a great product, with gabby instructions
on May 11, 2021
Posted by: Taxpayer Doug
I've used TurboTax for years. I am confident that I get my maximum refund, and that the software assesses every issue. The walk-through during the calculation of income and of deductions is transparent and reassuring, and the request for corrections and omissions helps even more to assure confidence. This year, for some reason (blame it on COVID?), I got a little exasperated with the frequent reminders, between sections, that TurboTax was doing everything it could to maximize my deductions. I'll continue to use the product, but wish there would be a way to turn off the computer-equivalent of an emcee asking for a round of applause... again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Tax expert was amazing
on May 11, 2021
Posted by: en10fuego
The tax expert today was amazing we were able to go through all the forms and get the taxes done correctly and even saved me 3000 because I was missing some information and we put in the right info. Thanks
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple Tax
on May 11, 2021
Posted by: MH51
Easy to use. Completed returns quickly, filed and paid.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com