Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
Very good software program
on May 10, 2021
Posted by: JamesBond2021
The software was easy to use. Wish did not have have to pay extra for e-filing of state taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome again this year!!
on May 10, 2021
Posted by: Kate in WA
I didn't think I needed the State Tax filings, and the experts confirmed and told me how to delete the state tax files!!
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding product
on May 10, 2021
Posted by: Kale 5
I've used it for the past 20 years. Does that say enough for such an excellent product?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Every year you improve your product
on May 10, 2021
Posted by: Studpuppy1020
Excellent, new forms easy to access. Problems easy to solve.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product that gets better year after year!!!
on May 10, 2021
Posted by: AB 1234
This product has been my choice for over 15+ years and I am impressed with the support and service available through the help center, turbotax community, and the extensive knowledge base available year after year. You want more than just free...free...free...free, then join the most satisfying tax software available on the market, to get benefits...benefits...benefits....benefits with savings and big REFUNDS. No matter who you are.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow
on May 10, 2021
Posted by: Ubu1428
I have used Turbo Tax annually since late 1980's. Script is succinct and "if" an individual is knowledgeable of their financial matters, should be able to easily take advantage of all applicable deductions to reduce their marginal rate.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very good
on May 10, 2021
Posted by: larmenta1
I've used Turbo Tax for over 10 years nbd find it generally very easy to use and very intuitive (no pun intended). However, when asked to make an entry during a review of forms, there's no button to take you back to the page on which you need to make the entry. You have to hit back buttons and search.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax-Easy & Accurate
on May 10, 2021
Posted by: Docksider
I've been a self preparer of taxes since I started having to pay taxes. At first I was ordering the IRS instructions and forms. But since Turbo Tax came into being, they have assisted in doing my taxes. It asks the questions that help you do the taxes. The way they bring your info from prior years is especially beneficial. Turbo Tax has gotten more intuitive over the years and this year's taxes were much easier They are assured I will be a Turbo Tax customer for as long as I have to file taxes.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com