Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3 out of 5
4.3
(5,124 Reviews)
Open Ratings Snapshot
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
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Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Turbo Tax Home and Office is excellent!!
on May 9, 2021
Posted by: Miteibuj
Turbo Tax Home and Office is easy to use! I enjoy all the additional information provided to perform a accurate tax return to the Feds.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Very easy.
on May 9, 2021
Posted by: Song Hi
Was easy to follow, my taxes were minimal. All I hade to do was print & mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Simple, easy, no stress.
on May 9, 2021
Posted by: CRISWANZ
Have used TT every year since 2003. Never stressful, always easy. Thanks.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Multi-year user, program keeps getting better
on May 9, 2021
Posted by: MikeLikesTaxPrep
I started using TurboTax when I was a personal finance journalist and reviewed several of the tax prep programs. Turbo came out on top, and I've been a committed user since, even as my return has become more complex. Nothing can make our situation (one self-employed, one with complex benefits, both with complicated retirement plans) simple--but TurboTax Home & Business helps us keep it all under control.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Turbo Tax Better Prior Years
on May 9, 2021
Posted by: HJRichards
Turbo Tax was more difficult to use and file returns this year. Several returns had to mailed in although I had paid for state returns to e-filed. Not very happy this year with the 2020 Tax return information used to file. I am not as comfortable filing the 2020 returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
user friendly
on May 9, 2021
Posted by: WowAnita
Was easy to proceed to filing the taxes and will use it again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
FRUSTRATED
on May 9, 2021
Posted by: GUT1
I HAVE BEEN USING TURBOTAX FOR BUSINESS FOR ABOUT 8 YRS. THIS YEAR I HAVE STARTED HAVING DOUBTS. THE UPDATE ISSUE IS A REAL HASSLE AND CONSUMED ALOT OF MY TIME TRYING TO WORK AROUND THE ISSUE. I SHOULD NOT HAVE TO DO THIS WITH THE MONEY I SPEND ON THE PRODUCT. I WOULD NEVER TREAT MY CUSTOMERS THIS WAY AND EXSPECT THEM TO RETURN.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use
on May 9, 2021
Posted by: MRWE
Have used Turbo Tax for 18+ Years. Always easy to use.
Written by a customer while visiting turbotax.intuit.com
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