Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
4
Turbo Tax gets the job done
on May 7, 2021
Posted by: Idaho37
The usual, having been using Turbo Tax for several years. Intuit kind of has me cornered, they have all my back records, so autofill reduces the typing time quite a bit.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not imac friendly
on May 7, 2021
Posted by: Connie72
On i-mac there is not a menu to jump to a specific place in the "walk me through" menu. Need better instructions and interfacing with i-mac.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
LOTS OF GLITCHES TO WATCH OUT FOR
on May 7, 2021
Posted by: JOANS TURBO DISCONTENT
TAKING THE LIMIT ON MORTGAGE DEDUCTION BECAUSE OF 3 1098T
REJECTING RETURN FOR INCORRECT AGI WHEN IT IS CORRECT
CHANGING TO PAPER FILE AND STILL COUNTING THIS AS AN EFILE
REJECTING RETURN FOR INCORRECT AGI WHEN IT IS CORRECT
CHANGING TO PAPER FILE AND STILL COUNTING THIS AS AN EFILE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is easy to use
on May 7, 2021
Posted by: Beach1819
I have used turbo tax for several years, I have always found it easy to use and acurate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Forget about filing for NJ
on May 7, 2021
Posted by: JMelso
It wont let me efile NJ Taxes because of the $25 filing fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not much alternative
on May 7, 2021
Posted by: ButtOut
Can't stand the 'question' and 'response' format that TurboTax has always used. Gives you no insight into what it's doing. And it makes it incredibly confusing if you don't enter things in the exact order they expect you to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Continuous updates suck!!!
on May 7, 2021
Posted by: Chente7658
It is insane that every time I use the program, I have to update, for no reason. Even when I updated earlier in the day, and later I'm transmitting my taxes, I can't proceed because there is another update. IT'S RIDICULOUS!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is the best way to file.
on May 7, 2021
Posted by: Clipper66
I have used Turbo Tax for many years. I'm always impressed at how easy and thorough it is. It is also always up to date. Wonderful!
Written by a customer while visiting turbotax.intuit.com