Customer reviews from turbotax.intuit.com
Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Average customer rating
4.3
(5,124 Reviews)
Rating breakdown 5,124 reviews
5 Stars
3,296
4 Stars
947
3 Stars
405
2 Stars
221
1 Star
255
Customer Reviews for Intuit - TurboTax Home & Business Federal + E-File + State 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is easy
on May 3, 2021
Posted by: coltgo25
Simple to use - it walks you through everything - just follow the steps
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
still not received refund
on May 3, 2021
Posted by: ddav126
I have used turbo tax for years but this year i still have not received my refund. It was accepted Feb 28th.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reviewed by CPA
on May 3, 2021
Posted by: Bob0831
I processed my return this year, but I was unsure about how I did so I had a CPA friend review what I had done. He gave me a thumbs up!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax gets better every year
on May 3, 2021
Posted by: JeanettaM
I've been using Turbo Tax for many years. As our tax situation got more complex over time, Turbo Tax had options that met our needs. Every year the program seems more efficient and easier to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Everything went fine until Credit Card Info needed
on May 3, 2021
Posted by: remynski
The software would not take any of my credit cards (attempted 3 different ones).
I ended up having to use someone else's card in order to finish my return.
Pretty crappy to spend 20 minutes in order to make a simple payment!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on May 3, 2021
Posted by: WA Nix
Easy and fast to use if you keep all records to complete.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good for small business, good for home
on May 3, 2021
Posted by: BradNBarbara
Very easy to navigate, very helpful, with more help just a click away. It worked great for our small out-of-our-home business and for our other income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used TurboTax for years
on May 3, 2021
Posted by: Fancy Fran
It is always easy to use the step by step walk through the tax forms. It tells you if you are missing anything or have made a mistake. I file with 2 schedule C businesses and it helps to know I can feel confident in my tax filing.
Written by a customer while visiting turbotax.intuit.com